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“Perfect Hotel for your Berlin trip” 4 of 5 stars
Review of Grand Hyatt Berlin

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Grand Hyatt Berlin
5.0 of 5 Hotel   |   Marlene Dietrich Platz 2, 10785 Berlin, Germany (Mitte)   |  
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Ranked #7 of 665 hotels in Berlin
Amsterdam, The Netherlands
Top Contributor
161 reviews 161 reviews
93 hotel reviews
Reviews in 81 cities Reviews in 81 cities
116 helpful votes 116 helpful votes
“Perfect Hotel for your Berlin trip”
4 of 5 stars Reviewed December 15, 2012

This Hyatt is right in the middle of the city only 1 mile from the heart of East and West Berlin's and in walking distance to the Potsdamer Platz and Brandernburger Gate. (For our american friends, the US ambassy is only 5 min walking away) Large rooms with all you need in a Five Star Hotel. Large showerheads in a very spacious bathroom. Strong Wifi signal and media center within tv. The staff at check in is extremely competent and friendly. (well trained obiously) Didnt use the restaurant but enjoyed the German Break breast with loads of fresh fruit. The gym on the top floor has excellent views of Berlin and up-to-date equipment. Worth a visit.

Room Tip: Try to get a room with Berlin view
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cobham, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 15, 2012

This was for a conference, and it is a super smart hotel.
The room was spacious and well designed, only slight snag was being overlooked by the office next door, which wasn't a problem until it got dark and I had the lights on , but the heavy curtains came down automatically ( at the press on a button)...so attention to detail

The food laid on was exceptionally good during the conference.

The bar could have stayed open later, but at 5am they were probably doing us a favour.

Super location with a Christmas market opposite and loads of shopping opportunities, the Brandenburg Gate was a mile away and the airport about 20 minutes

Would love to go back there

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 13, 2012

My first visit to Berlin was this december. We booked 3 rooms in the Grand Hyatt Hotel to visit the Christmas Markets in the German capital.

Having visited numerous 5 star hotels in the past I was wondering whether this hotel could stand out a little. I think it did.

We chose this hotel because of its central location near the U-Bahn (subway) and the Friedrichstrasse (shops and chrismasmarket)

We received three renovated rooms which were perfect in every way. The rooms were spacious, clean and well decorated.

Every renovated room has a Bang and Olufsen television set, very nice indeed. All lighting and even the curtains are controlled by remote.

Unfortunately there was a lot of dust floating around in the room, probably because of its newness. Also the temperature in the room was a bit high. Adjusting the temperature was not possible of the noise the airconditioning makes at night. Opening a window was also a no-no because of the street noise (even at level 5!)

The breakfast in the hotel was perfect in every way, Very extensive and luxurious. The hotel also has a perfect SPA, wimmingpool and fitness area. Very recommendable.

All in all: a very very good hotel, worth visiting!

Room Tip: ask for a renovated room on a higher floor (5/6/7)
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 9, 2012

I stayed here on my own for 2 nights, my friends had booked into a new hotel in the old East Berlin. I wanted to stay somewhere different and with a spa. The staff were charming apart from the room maids who woke me up at 8.15 a.m on the day of check out for no apparent reason. The spa staff were also exceptionally helpful and made a point of showing me where to go and get changed etc. Pool nice apart from a shrieking toddler which disturbed all the adults slumbers.
Overall a very nice hotel although I felt it was more like a 4 star hotel than 5 star.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Moscow, Russia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 8, 2012

Excellent business hotel. The location is great, close to the Potsdamer Platz. From the entrance i had got a nice welcome from the concierge and reception. The hotel staff is so welcome and so courteous I had visited a few hotels in Berlin and can say that here is the best personnel. Lobby is decorated in a minimalist style, nothing more, but this design helps to relax or concentrate, depending on situations. Room has cozy atmosphere, nice bathroom with glass door, brochures about Berlin are always helpful.
The SPA is located on the last floor with amazing view on a city! But pool is small for 5*hotel.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jupiter, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2012

Top marks in all categories!
Service: outstanding! Always delighted to help.
Room appointments: luxurious! All Marble. Suites have a shower that doubles as a wet sauna.
Food: scrumptious! Meals at their DOX restaurant are truly memorable.
Upkeep: everything in excellent shape, and thorough housekeeping.
Spa: Wet and dry saunas, plenty of areas for relaxation, including a rooftop garden.
Location: prime. It's hard to beat Potsdamer Platz no matter what you are doing in Berlin.
Club: pampering service. They remember all your preferences, and if you keep a schedule even have things nearly ready to be served.
Overall feel of the hotel: unbeatable. The elegant decor throughout the hotel is consistent and each work of art enhances the others. From the very design of the outside of the building through the elegant sculptures on each floor.

Room Tip: As is usually the case, the higher up, the better the view. All Club rooms are on the 7th floor, an...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Clearwater, Florida
Top Contributor
134 reviews 134 reviews
64 hotel reviews
Reviews in 55 cities Reviews in 55 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed December 3, 2012

I have stayed at Ritz, Westin, Superior, Mariott and the Hyatt is my #1 choice. This one is a winner based on great location, they have upgraded the beds and linens and they are clean, crisp, warm and inviting. Design in the hotel is cool and not over the top, very tasteful. Spa on the roof is very luxurious and refreshing. Walking distance to subway/regional trains and anything you want for sightseeing. If you are on a long trip there is a great place to have your laundry done 1 block away. Casino is across the street. 10 out of 10, this hotel scores at the top for me in every way.

Room Tip: I dont think there are any bad rooms here, unless they were low floor facing the street.
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Berlin

Address: Marlene Dietrich Platz 2, 10785 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Berlin
#4 Spa Hotel in Berlin
#5 Romantic Hotel in Berlin
#5 Luxury Hotel in Berlin
#30 Family Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Berlin 5*
Official Description (provided by the hotel):
Innovative design, clean-cut lines, first-class natural materials and contemporary art are characteristical for Grand Hyatt Berlin located at Berlin Mitte, close to Potsdamer Platz, Brandenburg Gate and Reichstag. The 342 luxurious guestrooms and suites are equipped with B&O flat screen TVs and Wi-Fi. Grand Hyatt Berlin features restaurants Vox, Tizian and mesa, Vox Bar and Club Olympus Spa & Fitness on the rooftop which offers a large pool, cutting-edge fitness equipment, a sauna and Jacuzzi. ... more   less 
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Also Known As:
Grand Hyatt Berlin Hotel Berlin
Berlin Grand Hyatt
Hyatt Berlin
Berlin Hyatt

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