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“Good hotel in great location” 4 of 5 stars
Review of Park Plaza Prenzlauer Berg Berlin

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Park Plaza Prenzlauer Berg Berlin
4.0 of 5 Hotel   |   Storkower Strasse 162, 10407 Berlin, Germany (Prenzlauer Berg)   |  
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Ranked #250 of 665 Hotels in Berlin
GreenLeadersBronze level
Cardiff, UK
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“Good hotel in great location”
4 of 5 stars Reviewed February 15, 2014

The main strength of this hotel is in it's location. The public transport of Berlin means that it is probably difficult to find many hotels that aren't on a good link, but regardless, this one is. The S-Bahn around the corner links straight to Berlin Schönefeld airport and there is also a tram linking to many of the other public transport links we needed on our trip.

The deal we got was pretty good value through Travelzoo, at about £40 a night for a double executive room. The room was clean, with a mini-bar and decent size bed. Would have preferred more English language channels, but not the end of the world.

The room was very warm, despite the -7C temperatures outside. If anything, it was actually too warm.

Breakfast was good, with a range of bread, meats and cheeses as well as scrambled egg, bacon and sausages. However they didn't seem great at replacing these towards the end of service. When requested, scrambled egg was brought straight to the table though.

The Turkish place around the corner was also great, with a cheap bar and late opening times.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review, February 27, 2014
Dear anoutsider,

big THANKS for sharing your experience with fellow travellers. We were happy to hear you enjoyed your overall stay.

We hope we can welcome you and/or your friends & family in Berlin soon (again)

Have a great week,

Carsten Rudolph
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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288 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Chelmsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 14, 2014

Booked Park Plaza because of good reviews on Tripadvisor and did not regret doing so.
Very friendly staff, very comfortable and warm rooms which were clean with great shower and well stocked mini bar.
It's in a good (if not totally central) location: 30 minutes straight train route on S-Bahn to Schonefeld airport, about 20/25 mins to central attractions on metro, or train (one change) and about 10/15 mins on train and underground to the arty, bohemian region of Kreuzberg with its eclectic bars and clubs. Night buses run back from here but we got a cab at 3am and it was just 12 Euro between two!
I would definitely stay here again.
The breakfast was around 12 Euros (can eat for a lot cheaper in this city) but was top notch. Eggs, bacon, continental, meats, coffee and juice on tap, fresh fruit, yogurts...much more. Lovely staff too. I would opt for this at least once.
If I had any minor quibbles it would be: no kettle in room (and as an Englishman - this was a little disappointment) and could be a tad closer to centre. But, we found it easy enough and crammed loads into our two night/three day stay, so it won't hold you back.
It is literally one minute walk to S trains and three/four mins to Metro. Burger King over road as well as lots of restaurants and coffee places.
Highly recommended for basic but comfortable friendly accommodation to explore one of my favourite cities.

Room Tip: Breakfast not included costs 12 euro but is brilliant. Don't be put off by location - incredibl...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review, February 27, 2014
Dear James C,

thanks James for this amazing review, what a delight to read.

I have shared your comments with the team members you’ve mentioned and of course the entire team, we’re delighted to have provided a great experience for you both.

We hope to see you again in the near future.

Kind regards,

Carsten Rudolph
Hotel Manager
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Recke, Germany
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2014

Booked in for a couple of days and must admit for what you pay this is a reasonable hotel. The Staff where friendly and proficient, The double room that I booked was more than sufficient. It was clean, modernized and had the basics IE. Tea/Coffee making facilities, although this is not in all rooms, so check before hand. The Breakfast was very good, Continental, and also the option of a fried breakfast and as much as you can eat which starts the day of nicely. The bar and restaurant are at the main reception area and both are of good value for money should you decide to stay in for a drink and a meal. The Hotel is situated on Strokewer Strasse which is near a main road junction and the front bedrooms face on and over this road therefore should you leave the window open in the night the noise at times can be unbearable. Parking facilities for the hotel are also a little inconvenient. You have to park away from the hotel with a little short walk but the cost for the day is 8:50 Euros per day. There is a very good transport system at the next street which will get you down to Alexandra Platz so you can connect any where to the city. Tickets can be obtained from reception at a cost of 6:50 Euros. In all, this is a reasonable hotel for the price and it's not to far away from the center. Enjoy

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review, February 27, 2014
Dear Charlie2365 ,

Thank you for taking the time to write about your experience at the hotel. I am delighted that you have enjoyed your recent stay with us.

Rest assured I will share your positive comments with the rest of the team, I am sure they will be thrilled to hear the fantastic feedback.

I am looking forward to welcoming you back in the near future.

Best wishes,

Carsten Rudolph
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 18, 2013

Planning a city break to Berlin , we opted for this hotel as we had been very impressed with the Westminster Bridge in London. Prenzlauer Berg was a little tired in comparison. However the atmosphere was less impersonal ..the staff were most helpful and attentive. The breakfasts were probably the best we have had in Europe. Good location for accessing transport links and the room was very quiet. Nice places to eat within 2 mins walk-particularly the Italian round the corner. Would visit again.

Room Tip: We asked for a room at the back as the hotel faces on to a main road .
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review, December 31, 2013
Dear MarilynAMoore,

Thank you for taking the time to write about your experience at the hotel. I am delighted that you have enjoyed your recent stay with us.

Rest assured I will share your positive comments with the rest of the team, I am sure they will be thrilled to hear the fantastic feedback.

I am looking forward to welcoming you back in the near future.

Best wishes,

Carsten Rudolph
Hotel Manager
email: crudolph@pphe.com
+49 30 42181-0
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Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 2, 2013

We stayed here for 4 nights in November, with a good price on expedia. We elected for the room only rate, as I prefer not to be tied to the hotel, you can get breakfast for €12 per person, which I feel is expensive.
The issue we had was that the room booked was a double room, yet the room given was a twin, when this was complained about the reception staffs attitude was either pay the €10 per night extra or stay where you are, regardless of the confirmation we had stating the room booked was a double room.
Eventually after the first night, we found someone who talked sense and agreed that we should have the room type booked and moved us, to a room with no curtains, and a damaged blind outside the window, meaning that at the light shone in early in the morning. When told about this the reception team did not seem bothered, the only thing they kept repeating was that we had already been upgraded due to the two single beds in the original room.
Having said that the hotel itself was spotlessly clean, and had great links to the city, with both tram and s bahn stations within a few minutes walk.
I would recommend this hotel as a base to stay to explore just hope for a better room.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review, December 4, 2013
Dear LG-1991,

Thank you very much for your kind comments regarding our staff and our location and.
For your next stay you may wish to reserve a double bed room instead of the regular hotel room that you had booked.
Once again, thank you for your comments and we look forward to hosting you again in the future.

Sincerely,

Carsten Rudolph
Hotel Manager
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southampton, uk
Top Contributor
62 reviews 62 reviews
48 hotel reviews
Reviews in 42 cities Reviews in 42 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed November 27, 2013 via mobile

Stayed here in October and found it to be very pleasant and excellent value. The room was very nice with tea/coffee and a really well appointed bathroom. Free Internet and an excellent breakfast added to the experience! Although the hotel is on Storkower Strasse - that is not the train station; it's the next stop at Landsberger Allee. The tram runs from just outside the hotel direct to Alexanderplatz which makes it very easy to get into town. You can transfer to the train at Alexanderplatz to get to other parts of the city.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review, December 4, 2013
Dear Norfolk,

thank you very much for the lovely feedback you have given us.

On behalf of my team I would like to thank you for your visit and hope to see you again when you are back in Berlin.

Best wishes from berlin

Carsten Rudolph
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2013

We had a fantastic stay at this hotel, and got a very good rate through Travelzoo. The rooms are clean and functional, the staff are friendly and very helpful and the breakfast is excellent. The hotel is only 30 minutes direct from the airport and it's a 10 minute tram ride from the hotel into Alexander Platz which made getting around really easy. We'll definitely be back!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pppb, Manager at Park Plaza Prenzlauer Berg Berlin, responded to this review, December 4, 2013
Dear Holly,

Thank you for taking the time to write about your experience at the hotel. I am delighted that you have enjoyed your recent stay with us.

Rest assured I will share your positive comments with the rest of my team, I am sure they will be thrilled to hear the fantastic feedback.

I am looking forward to welcoming you back in the near future.

Best wishes,

Carsten Rudolph
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Prenzlauer Berg Berlin

Address: Storkower Strasse 162, 10407 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Prenzlauer Berg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#16 Best Value Hotel in Berlin
#24 Green Hotel in Berlin
#135 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Prenzlauer Berg Berlin 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Park Plaza Prenzlauer Berg Berlin Hotel Berlin
Park Plaza Berlin
Berlin Park Plaza

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