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“Great hotel and great location” 4 of 5 stars
Review of Scandic Berlin Kurfuerstendamm

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Scandic Berlin Kurfuerstendamm
4.0 of 5 Hotel   |   Augsburger Strasse 5, 10789 Berlin, Germany (Formerly Hotel Alsterhof Berlin)   |  
Hotel amenities
Ranked #197 of 663 Hotels in Berlin
Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great hotel and great location”
4 of 5 stars Reviewed January 3, 2014

Had 4 nights here between Christmas and New Year, the room was an ideal size (no bath but a large walk in shower). The room could have done with a bigger wardrobe. Location is great for the gay area, the high quality shops and for access to the Underground. Reception staff a little slow (not a major problem) but very polite and and night porter was great. I'd stay here again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Leiter Front Office at Scandic Berlin Kurfuerstendamm, responded to this review, January 18, 2014
It is a pleasure to read that you had such a wonderful time during your stay at the Hotel ALSTERHOF Berlin. Many thanks for taking the time to write such kind words, and mentioning our night porter especially. We will forward your nice review to him. I hope to have the opportunity to welcome you back in the future.

Yours sincerely
Stefanie Malek-Spingat, Assistant Front Office Manager
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348 reviews from our community

Traveler rating
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    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hadera, Israel
2 reviews
4 of 5 stars Reviewed December 29, 2013

very nice hotel. the room was cleen, and the staff was very polite and everything we ask from the staff we got ,
breakfast is very good , location is perfect, free wi-fi which was very important for me

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Leiter Front Office at Scandic Berlin Kurfuerstendamm, responded to this review, January 2, 2014
Dear Hadera,
Thank you for taking the time to post a review for your last stay. We very much appreciate all your positive comments and thank you especially for.
We hope to have the opportunity to welcome you back in the future soon.

Yours sincerely
Stefanie Malek-Spingat, Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

Our stay can be described as one word...amazing! Our room was on the top floor, with a balcony. It was a quiet location, and very near to where we hopped on the tour bus each day. The staff was great.

Room Tip: Room near elevator on top floor was huge!
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Leiter Front Office at Scandic Berlin Kurfuerstendamm, responded to this review, January 2, 2014
Dear Courtney,
Thank you for taking the time to review your recent Hotel ALSTERHOF Berlin experience. I was delighted to read that you enjoyed your stay and the hotel amenities. Thank you also for taking the time to mention our team.
We look forward to the opportunity of welcoming you back soon.

Yours sincerely
Stefanie Malek-Spingat, Assistant Front Office Manager
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Vlagtwedde, The Netherlands
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 28, 2013

nice hotel, not to exspansif, i did not hear any thing from outside. The aircondition was not really working, that would be a problem in the summer. Breakfast was good, nothing special. Good area near kadewe. And really near the gay area.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Leiter Front Office at Scandic Berlin Kurfuerstendamm, responded to this review, December 18, 2013
Dear Peter,
thank you for your feedback with regards to the air conditioning, which has been shared with the house technician for his review. .We do hope to welcome you back in the not too distant future.
Kind regards,
Vanessa Helbig, Assistant Front Office Manager
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Bournemouth, United Kingdom
Top Contributor
91 reviews 91 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 25, 2013

This was my 2nd stay at Alsterhof I was in town for Folsom Street fair in Sept 13 and the location for this is perfect as it's held in Fuggerstrasse. But you are also just around the corner from KaDeWe department store and all the other West End shops. The Hotel now appears to have completed the refurbishment and the communal area are looking a lot better with nice bar in reception. Rooms are just right with everything you need and a great price as well. Internet was working this time and the breakfast buffet is good.
For the price and location I can't fault this hotel and I would say is better than you would expect for the money. Yes there are more chic, trendier hotel but you will pay a lot more for these so for me this is the best option.

Room Tip: Higher level room at the back of the hotel are best
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Front Office Manager at Scandic Berlin Kurfuerstendamm, responded to this review, December 18, 2013
Dear Mr. Patterson,
Thank you for sharing your experience of Hotel ALSTERHOF Berlin. We are pleased to hear that you enjoyed your time with us and appreciate your recommendation to friends and family.
We look forward to seeing you again soon.
King regards
Vanessa Helbig, Assistant Front Office Manager
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The Netherlands
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 10, 2013

Usually, we stay at the Axel Hotel (for the location and especially the outside jacuzzi on the 6th floor), but the last times we have often wondered why (Service? What kind of service?)? Every time they asked us if this is the first time that we are staying with them, by the regular receptionist, showed us a bad example of customer relation management! So, we decided to stay another day in fabulous Berlin, but since Axel charged too much for one night extra, we decided to check in at Alsterhof, despite that we thought the outside of the hotel looked a bit eighties. But, we were struck by surprise when we saw our room (434 or 343, cannot remember), very modern, very bright (unlike the dark and stained colors of Axel), well equiped bathroom, purple, black and white, nice! We had a balcony too and there are spa facilities as well. And this at a very reasonable price and still at a very good location, right behind KaDeWe and not too far from the Victoria-Luisa Platz for 2 restaurants we always enjoy: Haveli and Wiesenstein. So, we already have stayed there for a full week and will be there again soon for some Christmas shopping. Breakfast is also good, a various selection of foods (But if you don't do breakfast there, try Kranzler or Dressler). Always Berlin and Hallo Alsterhof!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Front Office Manager at Scandic Berlin Kurfuerstendamm, responded to this review, December 18, 2013
Dear Guest,
Thank you for writing such a wonderful review. We are delighted that you have enjoyed every aspect of the hotel, particularly that you found our rooms and our location to be so good .We hope to see you on your next visit to Berlin.
Kindest regards,
Vanessa Helbig, Assistant Front Office Manager
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Middlesbrough, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 8, 2013

Still the same high standards great room with 4 bStar facilities but they have scaled down their dining options to bar snacks such as baked potatoes! 3 types of breakfast available from excellent buffet to `on the go`...Large LG flat screen tv in room with 40 + channels all free.. Wifi ok. Recption extremely helpful and polite - usual efficiency! Bathrooms fabulous with excellent supply of toiletries.Towels changed daily and efficient room service. Ideal location for S & U Bahn and KaDeWe.This hotel is recommended as an ideal base with quite a of style.lot

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Leiter Front Office at Scandic Berlin Kurfuerstendamm, responded to this review, December 18, 2013
Dear Jaytom,
We were delighted to welcome you again to Hotel Alsterhof Berlin. Many thanks for taking the time to write such kind words, and mentioning all the colleagues who helped create such a wonderful time.
We do hope to welcome you back in the not too distant future
Kind regards
Vanessa Helbig, Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Berlin Kurfuerstendamm

Address: Augsburger Strasse 5, 10789 Berlin, Germany (Formerly Hotel Alsterhof Berlin)
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa
Hotel Style:
#42 Spa Hotel in Berlin
#112 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Scandic Berlin Kurfuerstendamm 4*
Number of rooms: 217
Official Description (provided by the hotel):
Scandic Berlin Kurfürstendamm is a newly renovated hotel in Berlin's Western city center, close to shopping and famous historic sites and just a short drive from Berlin’s exhibition grounds. This new Scandic hotel has an ideal location in Berlin for shopping and sightseeing. Close to the hotel you find renowned department store KaDeWe, and Kurfürstendamm boulevard offers countless shops. From the hotel you have an easy walk to historic Kaiser Wilhelm Memorial Church, the Berlin Zoo and Story of Berlin museum. ... more   less 
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Also Known As:
Top Hotel Berlin
Berlin Top Hotel

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