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“Good hotel for convention centre, but no so good for visiting Berlin” 4 of 5 stars
Review of Estrel Berlin

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Estrel Berlin
4.0 of 5 Hotel   |   Sonnenallee 225 | 12057 Berlin, 12057 Berlin, Germany (Neukolln)   |  
Hotel amenities
Ranked #248 of 667 Hotels in Berlin
Wareham, United Kingdom
Level Contributor
140 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Good hotel for convention centre, but no so good for visiting Berlin”
4 of 5 stars Reviewed June 12, 2013

This hotel is embedded in the convention centre and as such offers clean, roomy rooms, good breakfast, helpful staff and adequate gym. However it's a bit of a hike (40 mins on public transport) into the centre. So unless you are here for a convention I would recommend a more centrally located hotel. Prices are reasonable too - I paid €120 for bed and breakfast

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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694 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Mexico City, Mexico
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 11, 2013

I stayed with my family in this hotel as part of a conference, the facilities for conventions are excellent, great location!. My room was a Suite (40708) and was very comfortable. Internet service is not very good in the room but I had it complementary in the Lobby and it worked OK there.

If you are not a native German-speaker (like me), TV will not be very interesting for you, except for CNN; TV set is small and out-dated, but again, not the main reason for my trip.

There is a train station (Sonnenalle station) very close to the hotel and there is also a boat stop across the hotel to take a boat tour.

If this was a family trip only, I might look for another hotel closer to tourist attractions but, as mentioned above, the location worked for me (business) and also for my family who spend their time visiting the lovely city of Berlin.

Room Tip: High room with a view to the river are better
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 9, 2013

Horrible Hotel. Should be no star rather than 4 star.
Staff do not understand English.Seated for buffet lunch only to be told buffet is closed. Then no cutlery provided. Room too hot in spite of AC supposedly working. According to technician AC is too small for the size of room! Unable to provide table fan.
Ice machine miles away... in a different wing. One in my wing has been removed but there are still signs to say Ice Machine is on 1st floor!

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 7, 2013 via mobile

Very large hotel with wide selection of restaurants. A good distance from Berlin centre. Very clean rooms. I was in wing #3, the views were not great, but I had a view of the glass covered courtyard. Interesting . Ate at Sans Souci, very good food, average price. Ordered wine which they didn't have, disappointing. The selection should be removed from the wine card if it's not available. Servers were plaisant and professional. Enjoyable stay.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 3, 2013

I ended up spending three nights here to attend a conference in the hotel. The room was clean and it's near an S-Bahn station, but those are about the only positive things I can say about the hotel. Some of the choices in decor are questionable like the yellow fake marble sink and the 22" TV that is really too small for a modern hotel room. There wasn't a safe in my room either, which is the only time I can remember a hotel room not having one. There isn't an iron or ironing board in the room either, but that seems to be normal for some German hotels. The area around the hotel isn't really attractive or interesting either. I wasn't impressed with breakfast-there wasn't much variety (3 types of fruit, scrambled or boiled eggs, no smoked salmon) compared to other hotels in Germany that I stayed in. If you have an event to attend in this hotel, you can't beat the convenience, but there are better options in Berlin if you don't.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 24, 2013

Hotel is good, excellent rooms, very decent upgrade packges, clean and efficient, the Italian restaurant is surprisingly good and a real recommendation. One downside, the inhouse wifi is too expensive in particular for its deplorable quality.. Estrel, sort it, it is not expensive and a disproportianate blemish on your hotel.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 23, 2013

Stayed here for two nights due to a big company event. Hotel is huge. It was great though using the event location there directly without having to take your jacket or bag if you were going abroad.
Room was small but clean.
Breakfast was great value and a great selection.
In the area itself there was nothing and the location is a bit far out from Berlin centre.
For a tourist trip I woulnd`t stay in the hotel but on businness trips I would recommend it!

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Estrel Berlin

Address: Sonnenallee 225 | 12057 Berlin, 12057 Berlin, Germany
Location: Germany > Berlin > Neukolln
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
#64 Family Hotel in Berlin
#137 Luxury Hotel in Berlin
#147 Business Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Estrel Berlin 4*
Number of rooms: 1125
Official Description (provided by the hotel):
Estrel Hotel Berlin is Germany's largest hotel, and they have something to suit every taste and need: 1,125 rooms and suites, five restaurants, three bars, a summer garden with its own landing pier, a modern wellness & fitness area and even free internet access.The hotel is adjoined to the Estrel Congress & Messe Center, which covers a space of 161,460 sq ft and houses 60 conference rooms providing the ideal conditions for an event of any kind and size.The stage at the adjacent Estrel Festival Center hosts top quality Las Vegas style entertainment all year round. Our "Stars in Concert" show series and numerous other highly acclaimed in-house show productions give guests "Entertainment at its best". ... more   less 
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Also Known As:
Estrel Berlin Hotel Berlin
Estrel Hotel Berlin
Berlin Estrel Hotel

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