We could find no fault with this exceptional hotel! Located in a central and beautiful part of Berlin, we had a junior suite for five nights which provided us enormous living space, with a separate bedroom and living room area, a TV in each room, a large bathroom with both a generously-sized shower and a separate bathtub. Plus windows everywhere to see the views of Berlin!
The lavish breakfast buffet is the best we have ever seen at any hotel anywhere! It includes organic, gluten-free, and locally sourced options....all of it delicious. We started every morning this way and were impressed each time with the number of choices offered in egg dishes, meats, cheeses, fruits, etc.
The spa is fantastic, with sauna, lemongrass steam room, eucalyptus steam room, ice bath,j jacuzzi, and everything you could imagine for wellness. What a wonderful way to end a busy day in Berlin and relax for the evening.
The service was outstanding...when we needed something and called from our room, a staff member appeared in under ten minutes with whatever we needed.
The employees here are to be especially commended -- they are professional, helpful, and friendly. The concierge desk was excellent, offering us help in finding things to do in Berlin, guiding us with directions and for restaurant recommendations. Two staff members in particular made lasting impressions on us: Michael in the spa, and Attilia in the breakfast dining room. Both of these lovely people have such positive attitudes and made it extra pleasant for us during our five days here. Both of them are a credit to the Intercontinental and deserve the highest compliments.
We will definitely stay here again when we return to Berlin, and we will recommend it to our friends without hesitation.