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“Good hotel !” 4 of 5 stars
Review of Sofitel Berlin Gendarmenmarkt

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Sofitel Berlin Gendarmenmarkt
5.0 of 5 Hotel   |   Charlottenstrasse 50-52, 10117 Berlin, Germany (Mitte)   |  
Hotel amenities
Ranked #26 of 664 hotels in Berlin
Karachi
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Good hotel !”
4 of 5 stars Reviewed December 6, 2012

I was in the Sofitel Gendarmenmarkt in Berlin for 2 days & nights recently. The hotel is in a gorgeous locality overlooking the most beautiful square in Berlin, & all the top sights: Brandenburg Gate, Unter den Linden, Checkpoint Charlie, Reichstag, Museumsinsel etc are literally at most a 10-15 minute walk away - if you walk briskly, like I like to do! The service was really friendly, the hotel is spotless and the facilities (including free internet access) are excellent.

The only negative was that the overall lighting in the hotel was very dark and seemed a bit spooky at times.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, December 19, 2012
Dear Guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin.

We are happy to know that you enjoyed your time during your stay. We also thank you for the postive review of our hotel.

We hope to see you again on your next visit to Berlin,

Sincerely,

Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Youghal, Ireland
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 28, 2012

I am a regular guest of the Sofitel Berlin, staff is very friendly, the hotel is in a great loaction, it is just a pleasure to stay at the hotel each time and being well looked after. I can recommend this hotel to anyone on either business or leisure.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, December 4, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at Sofitel Berlin Gendarmenmarkt. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tina Senfter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
118 reviews 118 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 22, 2012

It is the second time that my wife and I stay in this place. We like it very much because the attention is very personalized and the rooms are great. Last time we spent half of our stay at the Adlon and half here and now we decided to come back to the Sofitel instead of the Adlon, because it is easier to handle and it is cozier. A drawback is that almost never is easy to get a rate in which breakfast is included and if you pay for it is really expensive for a breakfast. Nontheless we walked to Friederichstrasse and had our breakfasts in Leysieffer, which is great and elegant.
Gendarmenmarket platz is very nice and you can walk to several points of interest. Completely recommendable.

Room Tip: Ask for a room with view to the Gendarmenmarkt platz.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, December 4, 2012
Dear Guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt again.

We are happy to know that you enjoyed your time during your stay. We also thank you for the postive review of our hotel.

We hope to see you again on your next visit to Berlin,

Sincerely,

Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 19, 2012

Never stayed in a Sofitel and was impressed. Room was very clean and comfortable, although slighty expensive the Hotel is after all a 5 star. Hotel is very well located in the eastern side of Berlin with Check Point Charlie, Brandenburg Gate and the Reistag within Walking distance. The hotel has many resturants also within close walking distance. If flying into Tegel airport take a bus to Unter Den Linden and get off around Charlottenstrabe its then a 5 mins walk. The only downside was the Hotel breakfast as in my opinion is very expensive and even though i was on a business trip, i still decided to eat at one of the many coffee shops located close by. Berlin is a great city and the Sofitel is a very nice hotel.

Room Tip: Book via trip advisor!
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, December 12, 2012
Dear Guest,

Thank you for writing a review and I am glad to hear that you liked the hotel in general.

Beside our breakfast buffet for 28 €, we also offer a continental breakfast for 18 € in our Atrium Cafe. A single coffee or a coffee to go, can also be ordered single if you wish. I apologize that we didn't communicate this properly.

Thank you once again for your feedback. I hope we will have the opportunity to welcome you back.

Sincerely,

Tina Senfter
General Manager
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Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 17, 2012 via mobile

Very nice hotel located in the heart of Berlin. Walking distance to Brandenburg Gate and therefore an ideal starting point for a city discovery. Service is very good, rooms comfortable and cosy just the tv did not work too well.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, December 12, 2012
Dear Guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin.

We are happy to know that you enjoyed your time during your stay. We also thank you for the postive review of our hotel.

We hope to see you again on your next visit to Berlin,

Sincerely,

Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 12, 2012

We booked the Sofitel for a long weekend whilst visiting our son in Berlin. We have stayed in Sofitels before and have had a good experience. On arrival we were checked in swiftly and had a luxury room on the 5th floor overlooking the church opposite. We had a small balcony where we could stand and take in the views. The room was an excellent size with a very comfy 7ft bed, the bathroom was well equipped with hair dryer, robes & slippers only downside no bath. Unfortunately had someone in the next room playing loud music until the early hours which was annoying so soundproofing wasn't so good! Breakfast was very good although on the expensive staff, the staff were always very attentive. The reception extremely helpful booking a nice restaurant for us, they were very helpful when my camera went missing at the Jewish museum. The situation was superb close to all attractions also good shopping and restaurants nearby.
A good stay in Berlin except for camera being taken, will definitely return to the Sofitel.

Room Tip: If affordable book the luxury room, very spacious and good views
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H5342, Manager at Sofitel Berlin Gendarmenmarkt, responded to this review, November 27, 2012
Dear Guest,

Thank you for choosing Sofitel Berlin Gendarmenmarkt on your visit to Berlin.

We are happy to know that you enjoyed your time during your stay. We also thank you for the postive review of our hotel.

We are looking forward to seeing you again on your next visit to Berlin,

Sincerely,

Tina Senfter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Berlin Gendarmenmarkt

Address: Charlottenstrasse 50-52, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Berlin
#20 Business Hotel in Berlin
#23 Luxury Hotel in Berlin
#27 Romantic Hotel in Berlin
#36 Family Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
Official Description (provided by the hotel):
The boutique and designer Hotel Sofitel Berlin Gendarmenmarkt is considered to be one of the most elegant addresses in the heart of the bustling capital. The small, unique boutique hotel, with 70 rooms and 22 suites designed by Harald Klein, combines minimalist Cocoon design with unique details, such as the play of light and shadow and of glass and black marble. ... more   less 
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Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

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