Stayed here as a part of a business trip in which I had to work nightly hours and sleep during the day. Unfortunately the rooms (I was relocated once) they gave me were both without air conditioning while they're website stated 'partly air conditioned'. I guess this means public areas and a limited number of rooms only. As the sun was shining, the temperature in the room really went up and I was unable to sleep because of it. On top of that the curtains did not fully cover the window, so a lot of light was let through by the curtains. This also does not help in trying to get some sleep. Upon asking about a possible other room I was told that all rooms with air conditioning were occupied and that 'the curtains in the other room may be a bit bigger'...
I then requested an early checkout which initially was not allowed by the hotel without paying for my full stay. After some time and with the help of the front desk lady, the manager ultimately agreed to allow an early check-out with a 1 penalty only.
Not really happy with this hotel as closing curtains should be one of the basic things in a room. All the other things add up to a not so happy customer.
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- Also Known As:
- Grand City Hotel Berlin