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“Could not ask for better” 5 of 5 stars
Review of Hotel Palace Berlin

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Hotel Palace Berlin
5.0 of 5 Hotel   |   Budapesterstrasse 45, 10787 Berlin, Germany   |  
Hotel amenities
Ranked #52 of 663 Hotels in Berlin
Stockholm, Sweden
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Could not ask for better”
5 of 5 stars Reviewed May 21, 2013

Good location, EXCELLENT breakfast buffet.

Nothing to complain about at all, except the Hotel looks booring from the outside... :-)
My wife thought the beds was a bit to hard.

Spa is semi-nice, but Sauna not included. Very strange?

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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846 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 20, 2013

We stayed this time in Hotle Palace in Berlin and where happy with the good service and nice junior suite. Though they also have a club area where it should even be better.
We did not know this so went to the breakfast at the normal breakfast room and this was crowded and noisy. So we would next time opt for the club.
Bar was fine with enough service as well as checking in and out.
All with all very good.

Room Tip: Take Club floor.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Prague
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 12, 2013

The hotel is in excellent location, close to train, S-Bahn and U-Bahn (metro) stations, which allow easy direct travel to close cities, or to the Berlin airport. The lobby and reception functions perfectly. Gym and pool are well kept. The room was big enough, clean and quiet. We had a diner served as buffet. Unfortunately, from not really clear reason, the warm dishes were not warm enough and the taste was rather plain - this was not just my experience and feeling. Surprising and not expected in otherwise nice hotel. I do not know, how many stars the hotel has, but generally, I would say fair 4 star.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 11, 2013

This was the worst 5-star hotel in which I have stayed in my life. The rooms do not correspond at all to a 5 star hotel: they are old, ugly, not properly cleaned, no sound proof and the air conditioning does not work. When I complained at reception, the staff was not friendly and they did not give us another room. Breakfast is average. Location is good, but not the best one. Really disappointed with this hotel, as I have chosen a 5 star hotel and was expecting a 5 star quality, but did not receive it.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
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Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 8, 2013

stayed for 1 night in hotel palace and it was really great. Staff were so polite and attentive. We got an automatic upgrade on our room when we arrived and the bed was so comfortable and the bathroom was a really good size. The spa was amazing, heated floors, gorgeous pool, sauna with towels and robes when you arrive. the location was great 5 min walk from U and S bahn and there is a direct train to the airport from this stop. The breakfast offered every food you could think of and it was delicious. I would definitely recommend this hotel for a romantic break.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zug, Switzerland
Top Contributor
200 reviews 200 reviews
71 hotel reviews
Reviews in 85 cities Reviews in 85 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed May 7, 2013

Over the years, I have stayed several times at this well located hotel in the Western part of the city. Some of its features such as the buffet breakfast, the service, and the cleanliness are still excellent.
But it doesn't happen often enough that a proven hotel embarks on a refurbishing program necessitating quite an investment - this is exactly what the Palace has been doing for the last 18 months or so, and it is definitely showcased in the design and furnishings of the refurbished rooms and bathrooms. By now a majority of the rooms should have undergone this process, but I am not certain about it.
In any case, a very good hotel has become even better. And best of all, because of the fierce competition in the Berlin (and Germany) hospitality sector, prices are more than reasonable. If you prefer to stay in the Western rather than the Eastern city, which I definitely do, you can't do much better than this hotel at its current rates.

Room Tip: Make sure you get a refurbished / remodeled room.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 5, 2013

Hotel Palace in Berlin is a great place (palace) to stay. It's situated 250 meters from Kurfurstendamm and KaDeWe and opposite of the Berlin Zoo.
Our room, the Lotus Suite, was beautiful. Service of the employees are Great.
Breakfast was superb.
My only comment is about the water temperature of the nice swimmingpool. Please increase with 5 degrees.

Thé hotel for a short break. Buy yourself a Berlin Welcome Card or public transport day ticket and off you GO!

Room Tip: Reserve a SUITE for you and your sweetheart :-)
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palace Berlin

Address: Budapesterstrasse 45, 10787 Berlin, Germany
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 663 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Palace Berlin 5*
Number of rooms: 278
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