I loved this hotel in past stayed many time with all my team from my office during IFA fair, but this year was the last time for sure.
ALthough i like the postion of the hotel and rooms are nice but not the service i get form personel. SUper arogant behavior of manager on duty, the same one was even more rude on chechk out, three time charging me the same day internet and after talking to me like a 5 years child who has to be learned how to behave then they blocked my credit card double and its still blocked after 10 days of chechking out. i called them 4 times , they said four time they will check and called me back, of course they never did.
After all we are clients we should be treated more dont even mentioned i am a silver member and returning guest.
We dont ask so much respect but some we do!
Maybe iam just to demanding for a 4 star hotel from renoved interenational chain.
- Also Known As:
- Art`Otel Berlin Kudamm Hotel Berlin
- Art`Otel Berlin Kudamm Hotel
- Park Plaza Berlin
- Berlin Park Plaza
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