We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location for first time visit to Berlin” 4 of 5 stars
Review of Hotel Crowne Plaza Berlin City Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Hotel Crowne Plaza Berlin City Center to your Saves list
Hotel Crowne Plaza Berlin City Center
4.5 of 5 Hotel   |   Nuernberger Strasse 65, 10787 Berlin, Germany   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #139 of 662 Hotels in Berlin
Sydney, Australia
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Great location for first time visit to Berlin”
4 of 5 stars Reviewed November 3, 2013

We were upgraded at check-in & stayed 9 nights (business/holiday) -- room was clean & serviced each day -- The window in the room (top floor) was slanted --- The room was like a cave with insufficient lights - all other things were OK - Buffet breakfast was OK however we experienced chipped crockery on more than one occasion -- The hotel is located near the "retail street", restaurants & of course KaDeWe (a must visit to the 6th & 7th floors) to see food sold in no other way than the explosive display of a gastrological living experience -- hotel close to the red hop on-hop off bus stop 1 & 2 - Wilson's restaurant was expensive

Room Tip: superior room was good size for 2
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,021 reviews from our community

Traveler rating
    301
    476
    189
    37
    18
See reviews for
152
290
88
322
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Surrey, England
Top Contributor
94 reviews 94 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 1, 2013

Stayed here Mon-Thurs nights in late October. Service/front desk/concierge were all friendly. Room was nicely cleaned, good mattresses. Excellent location near the fab department store KaDeWe. The food hall is worth a visit; I think it is better than Harrods. The Bavarian restaurant in the Europa Centre (close by) had good German dishes and I especially liked the sauerkraut. My only disappointment with the Crowne Plaza is that wifi is not free but this was remedied by going down the street to Starbucks. At first, when I turned on the tv in the hotel room I thought even the tv was not free, but this isn't the case, so don't be fooled! I didn't use the pool in the basement but it looked very pleasant.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Top Contributor
63 reviews 63 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed October 29, 2013

Once again a 1st class hotel in Germany. We did turn up in the middle of some demonstration and the police were none to helpful or friendly, still that was unusual on our trip. Close to central trains and to tourist buses etc so ideal location. Trains were fantastic - went to Potsdam for the day which was great.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woking, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 29, 2013

The hotel is perfectly placed for the underground, tourist buses, restaurants, shopping and a few attractions. Our room was in need of a coat of paint and the bathroom was very tired with grubby (mouldy?) grouting. Shower was difficult to adjust and keep at right height and the usual useless shower curtain. Lots of drawer storage but not much hanging space. Not sure we needed both a trouser press and an iron and ironing board which took up most of the wardrobe.Tea and coffee making facilities not much use without milk and when we asked for some we were charged! Went to local supermarket instead. The restaurant was out of our budget for dinner and as breakfast was 18 euros we found a great bakery about 100 yds away. Lots of nearby restaurants with good reasonably priced menus.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 28, 2013

Just spend four nights at Crown Plaza. Conveniently located, comfortable hotel with good rooms and helpful stuff. Very good breakfast, didn't otherwise eat there. I would definitely stay there again. Close to Europa center and two U bahn stations within a short walk.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Top Contributor
88 reviews 88 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 18, 2013

The hotel location is great, as it is few meters from shopping street and restorant areas. It is few minutes walk to metro, bus, and tourist bus stations. Near the hotel is Europe center which contains many shops, restorants, coffee shops and a very nice Irish pub with daily music bands. The hotel lobbey, coffee shop, bar, prime rib restorant are great and there is a warm swimming pool and spa together with massage center. The breackfast is excellant in varieties, lay out and service. The room which i stayed in was wide, well furnished and very clean. The hotel staff especially front desk staff and consierge are very helpfull and welcoming. If I travel again to Berlin ill. Chose to stay at crowne plaza city center

Room Tip: I was at the seventh floor and i think it is the best
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 14, 2013

It's always a crapshoot with Crowne Plazas. The one in Causeway Bay, HK was so amazing - beautiful modern hotel with great amenities and fantastic service. The one on Abu Dhabi has such dated amenities and a dinghy feel.
This one in Berlin is kind of the same - but with slightly better amenities. Also charges for wifi. The service staff isn't very clued in. For some reason almost everyone is a trainee and doesn't know what's going on. Both of our room key cards got deactivated which is a huge pet peeve because it's so much of a pain to go back down to the lobby, especially when you're tired and want to just unwind. When I went down to the lobby to activate the key cards, there was also another guest ahead of me who had the same problem.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Crowne Plaza Berlin City Center, responded to this review, October 31, 2013
Dear zephyrous,

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I appreciate your compliments regarding how beautiful and great our hotel is with great amenities and fantastic service. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Crowne Plaza Berlin City Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Crowne Plaza Berlin City Center

Address: Nuernberger Strasse 65, 10787 Berlin, Germany
Phone Number:
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Spa Hotel in Berlin
#75 Family Hotel in Berlin
#86 Romantic Hotel in Berlin
#88 Business Hotel in Berlin
#95 Luxury Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Crowne Plaza Berlin City Center 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
The Hotel Crowne Plaza Berlin City Centre is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church and the Zoological Garden. The Crowne Plaza Berlin City Centre with 423 comfortably appointed rooms including 11 suites, provide all the comforts of a 4-star plus hotel (Extra beds on request = EUR 31,-- per night). Non smoking floors and accessible rooms as well as a 24-hour room service and a business center are also available.The wellness area in the Crowne Plaza Berlin City Centre with indoor pool, sauna, solarium, extensive offers of massage and a fitness section with a wide variety of endurance and and weight-lifting machines are suited to accomodate guests needing to relax. The Wilson's restaurant with its international cuisine pampers the discerning gourmet with culinary delights. In the beer pub Pinte savoury regional dishes are served. The Kemmons Bar offers a variety of cocktails and snacks. 14 meeting rooms including the conference center with natural lighting and an integrated ceiling height of 4,50m can accommodate functions up to 1.000 delegates. W-LAN/High Speed Internet Access are available in all areas of the Crowne Plaza Berlin City Centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Orbitz, Priceline, Cheap Tickets, Hotels.com, Agoda, Despegar.com, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your Hotel Crowne Plaza Berlin City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Crowne Plaza Berlin City Berlin
Crowne Plaza City Center
Crowne Plaza Berlin
Hotel Crown Plaza Berlin
Crown Plaza Berlin

Owners: What's your side of the story?

If you own or manage Hotel Crowne Plaza Berlin City Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.