Recently just returned from a 2 night city break with my friend and the hotel was a great base centrally located with the underground next door, you could walk straight past it if you didn't know it was there, but nothing was more than a few mins away by the tube.
We did have a little confusion trying to get into the hotel as the doors to the front are automatic and not glass you have to walk right up to them for them to open!
on check in we were greeted by a friendly male receptionist, I don't remember his name, but I had requested an early check in if possible as we had an early flight in to Berlin check in normally 2pm we were in our room before 12 which was fantastic.
the room was bright and clean although the office was right opposite us so we did leave the curtains drawn the majority of the time but we weren't their to spend the time in the room looking out the window so it didn't affect our stay.
the only thing the room lacked was tea and coffee making facilities and soft drinks in the hotel and tea and coffee over priced 3.5 euros to 4 each, but again didn't spoil the stay.
Bed very comfortable bathroom lovely and big and great shower, on our first morning we woke up to snow which was beautiful and the hotel had put xmas stockings outside the rooms with chocolates in, very lovely touch.
we were given a map of the area when we got there which was very helpful, as previous reviews say the bagel coffee shop over the road does fantastic coffee and bagels at reasonable prices it is very small so get their early for a seat.
the markets in the streets at xmas are lovely and the decorations are beautiful they really go to town with their decs!
there did seem to be a problem with the hotels wifi my Iphone couldn't connect and other people were complaining of similar issues -not important for a leisure stay
we didn't eat in the hotel so I cant comment on the food but the service on reception and in the bar was excellent, on check out they looked after our bags for the day so we didn't have to take them with us which was great, would definitely recommend as a great base to explore the city near fantastic shopping district close to main attractions in Berlin.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.