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“Good business hotel but internet has to be part of the room rate” 4 of 5 stars
Review of The Westin Grand Berlin

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The Westin Grand Berlin
5.0 of 5 Hotel   |   Friedrichstrasse 158 - 164, 10117 Berlin, Germany   |  
Hotel amenities
Ranked #114 of 664 hotels in Berlin
Geneva, Switzerland
Top Contributor
88 reviews 88 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
“Good business hotel but internet has to be part of the room rate”
4 of 5 stars Reviewed January 28, 2013

Well situated on the corner of Unter den Linden and Friedrichstrasse in the heart of Berlin. 5 to 10 minute walk from all the main tourist attractions of this great city. The beds are very comfortable and the rooms well soundproofed for a good sleep. The breakfast buffet is excellent and service acceptable. The hotel needs to look at including internet as part of the room rate and only then can it be termed an excellent business hotel, but still a very good hotel.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review, February 1, 2013
Dear guest, we thank you for your evaluation and are pleased that you felt well with us. Any constructive hint is appreciated and also your hint in regards to the internet costs. We are always working on a better service. We hope you will be our guest again - should your travel plans bring you back in our city! Yours Westin Grand Berlin, Andrea W.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire
Top Contributor
143 reviews 143 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 25, 2013

The Westin Grand is a lovely hotel with spacious rooms.
The building work going on outside on the Unter Den Linden is a little unsightly but this is nothing to do with the hotel and once inside, it is a real classy place.
A large atrium adorns the lobby/reception area on entry with the rooms circling above.
The staff were very welcoming, friendly and also very helpful.
Its location is ideal, right in the centre of Friedrichstrasse and less than 10 minutes walk from Friedrichstrasse station. The buidling work outside was no problem at the weekend but a little noisey on weekdays but nothing untoward. The beds were comfortable too. Overall, a really nice place.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review, January 29, 2013
Thank you very much indeed for being our guest and for sharing with us your impressions! To have satisfied guests is our first aim - how nice to read, that we could achieve it. We are looking forward to your next Berlin visit and stay with us! Yours Westin Grand Berlin-Team, Andrea W.
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Warwick
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 24, 2013 via mobile

Stayed here for five days. Good hotel within walking distance of Brandenburg gate and Checkpoint Charlie etc staff are helpful and courteous

********Big downside ****
There is extensive building work going on outside the hotel and if you are unlucky enough to get a room on that side of the hotel you will be woken a 6.30am by a large drill and other excavation equipment. Any room that is on the right hand side of the hotel as you step out of the lifts are effected a check before you get into your room whether you will be affected and get another room.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, Massachusetts
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2013

Recently my husband and our daughter and her family spent a few wonderful days in Berlin sightseeing and appreciating the history of the city. The Westin Grand was our hotel of choice, and it was a good one. The staff, the rooms, the service were all excellent, and the location is ideal because of its proximity to many historical sites. I heartily recommend this hotel.
SGM
Chatham, MA

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review, January 23, 2013
Dear guest, when travelling in the world it is good to know where to find a nice home. It was a pleasure to be your host and we are really pleased that you felt well here at The Westin Grand Berlin. Thank you for sharing with us your impressions. We are looking forward to your next stay here ... Your Westin Grand Berlin Team
http://www.westingrandberlin.com/de/kunstausstellungen-in-berlin
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Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2013

We have just returned from a city break in Berlin and had the absolute pleasure of staying in the Westin Grand. First off the location is superb and despite the construction works taking place adjacent to the hotel we had a very peaceful and quiet room. The hotel is located on Freidrichstrasse and all major tourist attractions and transport links are within easy reach from here.
From the moment we checked in to the moment of our departure we were treated exceptionally well by all of the staff that we interacted with. The staff were courteous and profession.....attentive without being intrusive.

Westin are renowned for their "heavenly beds" and trust me the Grand does not disappoint. The breakfast in the hotel was exceptional with a selection which brings a whole new meaning to the word choice.
All in all I would highly recommend this hotel and it will be the hotel if choice for us when we return to Berlin.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review, January 22, 2013
Such a great comment is such a pleasure for all of our associates! Thank you for being with us and thank you for giving us your impressions. We are really pleased that we could meet and exceed your expectations! That is for what we are working for. Your Westin Grand Berlin Team ...
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Wilmington, North Carolina
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 20, 2013

I spent two nights here while travelling on business. This is an old historic hotel located on the eastern side of the city. Outside the entrance is a piece of the Berlin Wall.
The hotel has a charming elegance, and the staff was always helpful and accommodating. The room rate was quite reasonable, but the price of a beer was on the high side. Not to worry, there are plenty of other places to explore in the vicinity.
Glad I chose to stay there, and would not hesitate to stay there again.

Room Tip: There is construction nearby, but I did not hear it. I stayed in a room opposite the construction.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review, January 21, 2013
Dear guest, thank you for having chosen our hotel for your Berlin trip - and we are indeed pleased to see that you did not regret your choice. Thank your for giving us and Tripadvisor user your impression - and be welcome at any time in the future! Your Westin Grand Berlin Team
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Denver, Colorado
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 18, 2013

The Westin Berlin is everything Berlin should be: historic, atmospheric, charming, and affordable. This hotel is just at the edge of the Eastern side of the city, in a building that was once behind the wall. The flavor of the building is reminiscent of the East, but still manages to charm and relax guests with typical Westin amenities.

The location is fair--the hotel is in a somewhat touristy part of town but the location does give you access to many of the main museums and neighborhoods. (I needed to be in this part of town to attend conference events.) The hotel offers a gorgeous breakfast and beds that are incredibly comfortable. The service is good. I would highly recommend this hotel to travelers who are visiting the city for the first time or to business travelers.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review, January 21, 2013
Dear guest, we really like your nice explanation in regards to our hotel - thank you so much for your efforts and giving us your evaluation. It was a pleasure to be your host for your Berlin trip!
The Westin Grand Berlin-Team, Executive Office
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Additional Information about The Westin Grand Berlin

Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in Berlin
#70 Business Hotel in Berlin
#70 Romantic Hotel in Berlin
#78 Luxury Hotel in Berlin
#89 Family Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Berlin 5*
Official Description (provided by the hotel):
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance400 elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa "glow spa & beauty", fitness area, business center, 11 function roomsHave a little relaxation and stay well! ... more   less 
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Also Known As:
The Westin Grand Berlin Hotel Berlin
Westin Hotel Berlin
Westin Berlin
Berlin Westin

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