We had a small trip to Berlin this spring and choosed this hotel because it is easy to reach and in the heart of berlin. Breakfast is one of the best I ever had, but you have to wait quite a long time to get seated in this small and crowded breakfast room. As this is a quite large luxury hotel, the rooms are really small. The room we got was nothing special, small, clean, thats it. Overall the hotel is quite ok, but I had better ones.

I have visited the Westin Grand Hotel in Berlin on 4 occasions now and apart from the problems with the credit card payments on departure I only have good things to say. The location of this hotel is brilliant, round the corner from the Unter den Linden and all the sites.
The staff are very helpful and pleasant, the rooms are spacious and clean and the beds are so comfy you struggle to get up in the morning. The breakfast is the best I have ever had anywhere, it's the only place I have ever stayed where you can have a bucks fizz in the morning. It is also the only hotel I have stayed in where i can get a Grasshopper cocktail. If I have one critisism to make it is the pool is far too cold, you can only stay in there for a short while. Having said that I would recommend this hotel to anyone.

We stayed in the Westin Grand Berlin in July 2007. In spite of the fact that the reservation we made through the Starwood Hotels website said our rooms would have Westin's renowned Heavenly Beds, we found that only a few suites actually have the beds. The beds we were subjected to were firm to the point of being like sleeping on a sidewalk. Had we not been told in advance how wonderful our stay would be because of the Heavenly Beds, we might not have been as unpleasantly surprised.

The beds and fitness center made it definitely not like a usual Westin stay. The pool was lovely but the work-out room was small, dimly-lit, and hot. There were only two treadmills (one of which was broken), a Lifecycle bike, and four computerized weight machines. There was also one ratty, old floor mat. Almost everything in Germany had English translations, but not the machines there.

With the highest breakfast prices we've ever seen, it would have been nice to have in-room beverage stations/coffee makers like one usually finds in Westins. There's a fantastic deli across the street where we purchased breakfast for four for half the price of a single continental breakfast at the hotel.

The hotel had two positives: the concierge service and the location. The room price was actually pretty reasonable.

This is a very nice hotel in a very nice location. The service is above average, and the indoor pool is the nicest I have ever seen. The only downside to this hotel is the small rooms with no king-size beds. The rooms are nice and quiet, but not what you would expect after walking in to the stunning lobby.