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“Cheerfulness Abounds” 5 of 5 stars
Review of Hampton by Hilton Berlin City West

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Hampton by Hilton Berlin City West
3.5 of 5 Hotel   |   Uhlandstrasse 188-189, 10623 Berlin, Germany (Charlottenburg)   |  
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Ranked #37 of 665 Hotels in Berlin
Certificate of Excellence 2014
Lusby, United States
1 review
1 helpful vote 1 helpful vote
“Cheerfulness Abounds”
5 of 5 stars Reviewed July 5, 2013

Our stay at the Hampton West Berlin was made exceptional because of the cheerfulness and professionalism of the Front Desk Staff. Always upbeat and positive, they made us feel most important and welcomed. From items such as city dining reccomendations to assistance with touring and taxis, these folks were superb. Good on ya!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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1,437 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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BelPasso, Italy
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 3, 2013

They were awesome, made the experience great. Let us checkin in early after an over night flight. Great value, the complimentary breakfast even gave us a plate early even though we were leaving before the scheduled open time. Karatrina and Juri... thumbs up guys!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Top Contributor
119 reviews 119 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed July 2, 2013

Having booked a twin room I was given the key to a double, so back in the loft and back to the queue to show reception the original booking documentation. I was given a double room with a sofa bed & told this would be made up. While having a drink in the bar I reminded reception of the need for the bed to be made. Long story....came in at midnight, no bed! Rang reception who suggested I look in the wardrobe, find bedding & make the bed myself! We couldn't do this as....no bedding! Eventually my friend slept on the sofa bed with jus the mattress cover & duvet without cover, 45 minutes later reception woke us up, we told them not to bother. Have to say reception the next day were less than pleasant, rather miserable lady refunded our room booking. A shame as this is very central, well-appointed with clean and comfortable rooms....so long as they make their beds! Am giving average overall for the location and cleanliness of the rooms, breakfast is included too. However service is poor, perhaps they're short staffed?

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Houston, Texas
Top Contributor
186 reviews 186 reviews
62 hotel reviews
Reviews in 104 cities Reviews in 104 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed July 1, 2013

Stayed here very comfortably here for a week. This hotel is very reasonably priced and it includes a good breakfast, modern rooms, a clean modern bathroom and super air conditioning. The welcome air conditioning was a help during the recent hot weather but it also drowned out the noise from the tracks right behind the hotel. With the AC fan on, we never heard anything more than a whoosh. Strong, reliable wifi. Transportation to/from the area is terrific since it is nearby the Zoogarten station, which is a hub for buses and trains. I have two issues with the room design. One, there is no storage in the room. There are no luggage racks, no drawers, no shelves to put anything. There is one shelf in the closet and that's it. The closet was good sized with room for 8 or 10 pieces of clothing so that helped but there was no where to put your stuff. Two, the bathroom has a glass door. If there are an early riser and a late sleeper sharing the room, the late sleeper can forget it. The glass door provides no soundproofing and all the light comes into the room. I guess this is a "cool" design element but it is very impractical. That being said, I would definitely stay in this hotel again.

Stayed June 2013, traveled as a couple
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Cranleigh, United Kingdom
Top Contributor
87 reviews 87 reviews
14 hotel reviews
Reviews in 37 cities Reviews in 37 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 27, 2013

My cousin and I went to Berlin a few weeks ago for a concert, and stayed here after reading the reviews on TripAdvisor. It worked very well for us.

Our rooms were excellent, we were two minutes from the city centre, and the staff were some of the most helpful I've ever encountered in all the countries I've stayed in around the world.

Minor gripes were the coffee at breakfast was actually awful and undrinkable, and the buffet breakfast wasn't always hot, and should be moved on a bit quicker.

These minor things don't detract from an excellent hotel, and espcially bearing in mind the location, outstanding value for money.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Garden, Florida
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 27, 2013

The hotel was recently built. Very comfortable room, spacious bathroom. Excellent breakfast buffet, helpful and attentive staff. There are many walking distance restaurants (Savigny Pl for example is two short blocks far, offers several options of them) and the area is very safe.

If you have a car, there are a few spots in the hotel garage (15 euros/night). If there's no availability, as it happened to us, they indicated a parking garage (10 euros/24 hs) that is only 150 meters far.

Metro station is Uhlandstrasse, very close. If you are using a hop on - hop off tourist bus, the departure point is on Ku'damm, across from the Uhlandstrasse Station.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2013

There was no restaurant serving food (just a drinks bar) which was inconvenient for me but nothing too troublesome. The hotel is basic but very fresh and modern. The breakfast style of taking an orange tray and walking into what feels like a kitchen was very cool. Room was very comfortable.

Stayed December 2012, traveled on business
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Additional Information about Hampton by Hilton Berlin City West

Address: Uhlandstrasse 188-189, 10623 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#22 Business Hotel in Berlin
#31 Family Hotel in Berlin
#34 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hampton by Hilton Berlin City West 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Hampton By Hilton Berlin City West Hotel Berlin

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