We picked this hotel partly because of the reviews on tripadvisor and partly because it came with a kitchenette - as I was in Berlin to run the marathon, I wanted to be able to prepare my own food. It seemed the ideal choice.
As we booked via a third party website (hotels.com), we were not able to specify whether we wanted a bath / shower combo or just a shower. Hotels.com was cheaper than the Adina's own site (they operate a price-match but the whole process seemed too convoluted for me). I then got in touch with the hotel to ask if it was possible to request a bath / shower combo, and was told only if I paid more. I'm not sure if I should be annoyed at Hotels.com or the Adina for that, but if it makes a difference to you what bathroom you have, it may be worth bearing in mind.
The hotel is good for public transport links. The TXL bus from the Tegal airport drops off just round the corner in one direction, and one of the more useful S-Bahn lines is round the corner in the other direction. Having said that, you are literally around the corner from Alexanderplatz, a five minute walk from MuseumIsland and a fifteen minute walk from the Brandenburg Gate / Friedrichplatz and the attractions around there. We enjoyed the walking and hardly used the public transport, as good as it was.
The hotel is also well placed for food supplies - if you're staying in an apartment hotel you're likely to want to buy your own food, and this is easy with the Adina being where it is. Upon exiting the Adina hotel, directly to the left across the road is the "Bio Company" supermarket - this is very much like an American "Whole Foods" supermarket with mostly organic products. If, instead of crossing the road, you follow the block round to the left you come to a small bakery which sells sandwiches, cakes and bread, and then if you continue round further you arrive at Kaisers, which is another small supermarket selling a variety of food and drink. Kaisers is open till late, but near closing time it seems to have problems with rowdy German youths - they employ a security guard during the evening and on a couple of occasions we came across the youths causing problems outside. Directly opposite Kaisers is a "DM" chemist - which is a bit like Boots. This might be useful as Kaisers don't sell anything like shampoo or deodorant at all, it is food only.
Upon arriving, the hotel staff were efficient and helpful. We had an apartment room on the third floor facing into a courtyard. It is worth pointing out that the building opposite is offices, and that they have a good view into the rooms - I don't think the orange chiffon curtains do much to block anyone's view, and as such you may end up spending any daytime hours in the room with the thick, blackout curtains drawn. There is no central light in the bed / living room area, instead it is lamps and wall lights, and this can make it seem a little gloomy when the curtains are drawn. I wouldn't like to try and read a normal book whilst sat on the sofa in the evening, but as it was, I have a backlit Kindle so this wasn't an issue.
The apartment itself was nice - I believe we had one of the smaller rooms from looking at the fire-escape plan which had blueprints of the other rooms on. As such, there was a two hob induction stove with an oven, a dishwasher and a fridge (no freezer). A kettle, a toaster and assorted cooking utensils (pans etc) and crockery, glasses and cutlery including a bottle opener were supplied, along with dishwasher tablets and a tea-towel. It's a tiny cooking area but it's enough for simple meals.
The bathroom was lovely. A very big wetroom with a good quality shower - although the pressure was a little low - and a proper sized sink and mirror. The finish in the bathroom was superb, and the supplied towels were very good. There was a decent body / hair shampoo dispenser in the shower area which smelt very nice, and two small, matching handsoaps were also supplied.
The living / sleeping area was nicely arranged with a table, two chairs, a small sofa and occasional table and a bed. The bed was the usual two-single-beds-joined together but bizarrely the duvet was also two single duvets rather than one large duvet. If you're going as a couple this might cause an issue as there was no way to join it together to make one large duvet. It's been a long time since I've slept under a single duvet but I can't help thinking the duvet supplied was smaller than a single, and I frequently woke up feeling cold. The supplied pillow was nice and there was the option to have it changed for a different pillow by asking at reception - there was nothing about getting a larger duvet though.
There were two problems with the hotel which sometimes felt like a niggle and sometimes like a major annoyance. How they are for you depend on what times you are in the hotel, I think.
The first problem was the internet. I was aware that the internet is a paid for add-on in the room, so it is not as if this was a surprise and they are quite clear in the pricing. It is still a little annoying, however, if you are used to hotels having free wi-fi as standard which I am. The wi-fi is sold in 3 hours, 12 hours and 24 hour chunks. I don't remember the exact pricing but I think the 24 hour chunk was somewhere around 20 euros. This is "as and when" wi-fi usage so it is important to remember to log off when you have finished doing whatever you are doing in order to stop the timer.
There is free wi-fi, and a computer with a printer - in the lobby. I guess my annoyance is that if they have free wi-fi in the lobby, it should be available throughout the hotel.
The second annoyance was the lift system. There only appeared to be two lifts, and during the day these are also used by the cleaning staff to take equipment up and down. If you happen to be in the hotel when the staff are moving between floors, you cannot fit in the lift. There does not appear to be any "intelligence" to the lifts, either, resulting in sometimes very long waits as both lifts sit in the basement or top floor simply not moving. If you leave the hotel early and come back late this might not be an issue, but both we and other guests found ourselves stuck for a good five minutes waiting for lifts on a couple of occasions. Lifts would come, but they were filled with staff members and there was no room for guests. There was clearly no "staff override" button so the doors would open, staff would shrug at us and then the lift would set off again. The aggravation here was increased because there didn't seem to be any useable stairs that weren't fire-exit-alarmed, so there was no option but to wait for a lift.
I would happily stay at the Adina again - location was good, pricing was good and it is difficult to really complain, but sorting out the wi-fi, the lifts and providing larger duvets would really elevate the hotel from a "happy to return" to "wouldn't stay anywhere else".
Remember not all rooms come with a bath!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear NotOnTwitter, many thanks for your explicit and detailed review. There are great advices for future guests, who will definitely take benefit of them. As the descriptions of the public transportation links, the location, our neighborhood and the design and equipment of the studio room you were in. Regarding your request for a bath tub, these are only available in the one-bedroom apartments at an surcharge of € 40,00 to a studio, as these apartment have a separate bedroom. Many of our guests request rooms facing the courtyard, but it is the first time, that we had a remark on the curtains. I think where ever you are in a lighted room, you will see shades, and of course if you close the blackouts it will be pretty dark during the day. It will be worthwhile to re-think, what we can do about the light concept in the rooms. Regarding the duvet, this is the usual way bed´s are laid out in Germany with two regular single duvets. Unfortunately we do not have bigger ones, so I am sorry for that. I also apologize for your inconvenience with our lifts. As there are just two available, it might come to some short waiting. The housekeeping is using most of the time the stairs, but at a certain stage they have to take for heavier loads the lift as well. This is normally done during the day and not at peak times. We will have a look with the lift company at the steering schedule in order to modify this. I am sure that as you noted so many positive features about our hotel, it might be worthwhile to give us a second chance. Looking forward to your next visit. Kind regards Annette Jost
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