I've been there quite a few times, and I will say, for honesty, the food is good,
since it's "fake", healthy junkfood(vegan burgers,vegan gyros, vegan kebab, etc,)
and they have some of the fries the city can offer, but since my last experience I decided I'll never go there again...The people that works there always have been "borderline" unpolite, every single time I've been there to eat. I tought that probably it is because the place is often really busy and they are 2, max 3 people at the time working over there for long shifts, which anyway it's not acceptable in my opinion, you always need to be polite to the people you are serving I think, otherwise you don't let them enjoy the food and the atmosphere...
So it happened that i called these 2 guys that were there 3 times, talking to each other, totally ignoring me while I was standing in front of them with my meal ready on the table, asking for a pot of mayo...the reaction was, at the 4th time I called them with a "annoyed" voice asking fo my mayo, this girldoing faces and grimaces to my face telling me to respect people that were working....also the other guy came finally with this pot of mayo telling me to chill out.. UNBELIEVABLY UNPOLITE
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