very nice hotel. location is not perfect.
we stayed there for a week.
we asked for a room with balcony but received one without. when we asked - we were transfered to other room - with balcony.
the rooms are very very nice, not the usual cheap feeling of chain hotels.
the pool was very nice and the children loved it. being indoor - it was a great solution for rainy evenings.
the service was generally good BUT: on the second day i discovered that the dishwasher was not working. i announced the reception and again in the morning - but in the evening when we returned to the hotel - it was still not working. the bellboy was sent to our room and he was very nice, he apologized and offered to take our dishes to clean in the main kitchen dishwasher. we agreed and then did that again after our dinner (we cooked in our room as yoy can understand). but the next day the dishwasher was still not working, and it remained like this until we left.
We never had the hotel brekfast because it was too expensive. you can have a nice breakfast in the caffe on the corner of invalidenstr and tor platz. On the next days we prepared our own brkfst in the room.
The location is ok but not great: 5-7 mins walj to naturkunde train station; 10-12 to hauptbanhof; 16-18 to the Reichstag and Branderbug Gate.
In general - a very good hotel if you travel with your family.
BTW - not far from the hotel there is Nordbanhof wall memorial which is - to my humble opinion - the best wall site in Berlin, not even comparable to the toursty kitchy replica at checkpoint charlie.
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