Took 20 minutes to check in whilst the only receptionist attended to a guest trying to find every possible combination of journeys to purchase a train ticket. Second receptionist appeared but found it more important to help a guest surf the web rather than to attend to new arrivals.
Room was hot and noisy with no solution. If you opened the window, street noise was extremely loud. If you closed the window it became unbearably hot within minutes. So, sleep quality was terrible.
An important message handed to the front desk with the request that it be delivered to me urgently, remained undelivered the excuse being that it was going to be handed to me upon checkout!!!
Restaurant was fabulous and so was the friendliness and service of the restaurant staff.
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- Also Known As:
- Best Western würzburg
- Best Western Wurzburg
- würzburg Best Western