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Burghotel: Traveler Reviews


Burghotel
Hotel class 2 of 5
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Klostergasse 1-3, Rothenburg ob der Tauber 91541, Germany
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Traveler Reviews

87% Recommend
4.0 of 5 stars 48 reviews
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Charming Hotel

Burghotel

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4 of 5 stars
merida3 4 contributions

A terrific hotel in an amazing town. We had 2 nights late September at the Burg Hotel. The location was peaceful and yet walking distance to everything. The wonderful lady who serves breakfast was a joy to wake up to. The breakfast was one of the very best during our month of travel. Tons of choice and served with a big smile. If driving, do try and park in the street to avoid paying in the parking garage.

  • Liked — Breakfast
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay September 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since March 17, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $153 (year-round)
What a delightful experience!

Burghotel

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5 of 5 stars
eyewinker 16 contributions
Idaho
1/1 found this review helpful

The Burghotel is absolutely delightfully located within the old wall of this remarkable, must-see city. It is just outside of the main touristy streets - and Rothenburg gets packed with tourists - which makes it a lovely, quiet spot. We booked online - communication with our hosts was very good and all of our questions were answered ahead of time. We stayed with our children (ages 10-16) in the Konstantin Suite Room #2. It was a comfortable two-room suite; beds were made up for our children in the living room. Each room has its own personality. Ours had a piano in the living room, a wonderful bathroom with separate shower and tub and WC, and - the best part- its own door to the terrace which is right on the old wall with breathtaking views over the valley. We saw a little village and a shepherd with his flock just on the opposite hillside. It was quite a privilege to be there. The breakfast room was lovely and on-street parking was available just outside of the hotel. If Rothenburg is on your itinerary, we would highly recommend staying within the walls of the old city so you're there when many of the tourists leave. We loved the Night Watchman Tour as well walking the wall; we can also recommend the Medieval Crime Museum as a fascinating glimpse into the past. The Käthe Wohlfahrt Christmas shops in the town center are amazing. Have a wonderful stay!

  • Liked — The location in the old wall and the terrace.
  • Disliked — Loved it - no complaints.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since February 26, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $153 (year-round)
Medieval delight

Burghotel

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5 of 5 stars
japindy 18 contributions
Crown Point, Indiana
2/3 found this review helpful

Had rooms #1,2 & 8 during our 2 night visit to Rothenburg. Couldn't have been more pleased. Room #2 has direct access to the terrace which was a daily afternoon visit for our group. Got wine, cheese and enjoyed the quiet and peaceful view of the Tauber valley below us. Much better than staying in the "downtown" area and I believe it's necessary to stay within the walls of the city.

Really enjoyed this town and it's rich history. Shopping was great and the nightwatchman tour (touristy, yet fun) is a must!! Couldn't spend a better 6E.

  • Liked — Location and staff
  • Disliked — Nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since October 27, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $153 (year-round)
Horrible customer service

Burghotel

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2 of 5 stars
berniegehret 3 contributions
portland, or
1/1 found this review helpful

Positives: The woman who served the continental breakfast was charming, nice, and held over the time limit for breakfast for us. Talking to her was the highlight of the stay.

Negatives: The staff walked in my room unannounced around 4 pm the day I checked in, as my fiance and I were sharing some private time. When I brought this up to the MANAGER at the front desk, the first response was: "Did you not lock your door?" My response was, "I thought it locked automatically, but regardless, the cleaning staff works in a HOTEL and should know to knock prior to entering a room! We received no apology, and she pretended to not speak english when I first brought up the complaint. I will NEVER stay at this hotel again because of the lack of customer service.

  • Liked — The woman who served breakfast
  • Disliked — customer service from the owner/manager
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 09, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $153 (year-round)
So Charming

Burghotel

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4 of 5 stars
Jnfr28 14 contributions
Orlando, Florida
1/1 found this review helpful

What a charming hotel. The owners are extremely friendly (and speak English well). The public rooms are wonderful, breakfast was great, and the views from our room were outstanding. We had room 20 (see hotel's website for pictures of each room), and although the pictures don't look all that enticing, they don't do the room justice at all. Like the blue bedspread in our room looks old in the picture, but it is actually a bedspread to keep the bed linens underneath clean. There are duvets under it. Also, perhaps the most comfy hotel bed I have ever had (and we like to stay at 5 star places all the time). Plus, the chair and sofa to sit, relax and watch tv, were a welcomed addition after walking around all day. It was like a little living room. Room and bathroom were very, very clean!!!

The bathroom is so much better than the pictures as well. Only odd thing, which isn't too odd in Europe, is no shower curtain around the bathtub/shower combo. They provide a water heater carafe for making free tea and coffee in the room. There was also a mini-bar. There was also free wireless internet connection that worked in your room as well as in public areas of the hotel.

We stayed in July, and no hotels have air conditioning so I was a little concerned, but there was a standing oscilating fan in our room for our use and we placed it at the foot of the bed at night and we didn't even need to open the windows at night. We were extremely comfortable. The day we were in Rothenburg was so hot too and we are from Florida so don't worry about the whole no air conditioner thing.

We peeked in other rooms when we were getting ready to leave and all the rooms looked very nice.

We only stayed here for 1 night and I wish we had stayed longer. We feel in love with the city and the shopping was wonderful. The nightwatchman's tour was fun too (no reservation needed, just show up in front of the city hall at 8pm for english tour, pay cash at end of tour).

  • Liked — The comfy home feeling
  • Disliked — That we only stayed 1 night
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $153 (year-round)
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Burghotel Address

Klostergasse 1-3, Rothenburg ob der Tauber 91541, Germany