This hotel is actually a good place to stay. The location is excellent, right in the old town center, with free parking at the rear. The rooms are small but newly renovated, the buffet breakfast is fine and the restaurant is very cozy and pleasant with decent food at reasonable prices. It’s a good base for sightseeing, exploring the old town and visiting the nearby castles.
However, the reason I am giving this hotel a zero rating is a matter of principle. I do not like to be mislead and this hotel did exactly that. The room prices were clearly stated on the hotel website and there was no fine print to contradict this. Unfortunately, the ultra smart desk clerk was cheekily adjusting these prices depending on which tourists were checking in. We were charged the higher room rate for a smaller room and we learned that some other guests were being charged extra for breakfast, even though this was included in the room rate. We did offer the clerk an opportunity to remedy his actions, however, his response was even more ridiculous. I will omit the details for lack of space. We know it happens all the time, but it is not acceptable to take advantage of unsuspecting tourists simply because they will not be returning. Any hotel which does this, fully deserves a zero rating.
All the rooms are understandably small because it is an older hotel in the center of an old town. Th...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.