We stayed here for 2 nights as booked and arrived on the dot at the requested time - a major feat considering we travelled a long distance to get there.
We were shown to our room which was right at the top of the building, and we must have we hiked up 4 if not 5 flights of stairs. It had a small sitting area, a balcony and a very small but very clean bathroom with a shower, basin and a loo, together with nice little touches such as eye make-up remover pads, cotton wool buds, tissues, shampoo, hairdryer. In the bedroom was a tray with 2 bottles of complimentary mineral water and a sweetie each on our pillows
We asked if there was a room not so high up (as we had 3 heavy bags) and were told that there was another room but that it didn't have a balcony, that it was smaller and that it wasn't "as nice". The lady of the house was willing to show us the other room but kept saying that the one we had just been shown was the “best in the house”. So…….seeing that we were staying here for 2 nights, we decided after all to keep the room mainly because we felt that we were being somewhat of 'nuisance' as the expression on her face said it all..
We ventured back down the many stairs so as to get our bags from the car and when I asked the lady jokingly if her husband was a ‘strong man’ and could he perhaps please help us with our bags. We were bluntly told: "No, you have to do this yourself"!
This was not really what we wanted to hear bearing in mind she knew that we had an issue with the many stairs. Her husband was busy outside building a roof for their garage, and probably felt that she didn’t want to take him away from his job – who knows? Nevertheless her outright stern remark was most certainly not appreciated and I wasn’t about to go into detail as to why my valid question was so blatantly and rudely refused. Neither was I about to explain that I recently had major surgery. I think she became dismissive after we asked if she had another room without having to negotiate so many stairs, perhaps she took it as an insult which it wasn’t meant to be. Oh well, each to their own I guess, but it did somewhat sour what could have been a happier relationship between guesthouse owner and her paying guests!! The optimum words being PAYING GUESTS.
We went out for dinner in the little old town and found a fun restaurant in which to eat which was great albeit very touristy, but that somehow added to the fun! The food was lovely as was the beer and atmosphere and the service second to none.
The following morning breakfast was ok, the buffet table was nicely laid out with the usual cheeses, cold meats, bread, rolls, yoghurts etc and the coffee was good! I served myself with a few slices of cheese and carefully put the fork back on the cheese tray, but obviously not in the same position as it had originally been placed. This was noted when the lady of the house came back into the room and as she walked past the buffet table the fork was duly put back in the position it was ‘meant’ to be – probably a centimetre to the right or left who knows? And quite frankly, who cares! It was a bit of an unnecessary OTT “oops!” moment and I felt myself inwardly being reprimanded for ‘messing up’ her cheese tray.
After breakfast we were then reminded that we had to register - law in Germany she informed us in a matter of fact tone - and short from asking what time we went to the loo, the form required? us to state all our personal details. Does this remind you of anything?&! Lists, lists and more lists… Anyhow, she gave us a slip of paper (stamped, signed, and dated with a reference number) which, she told us, would enable us to get a discount when buying a ticket to enter the Neuschwanstein Castle. This amounted to be just one Euro per person!
We left early the following morning after breakfast where the atmosphere was a little tense and to be honest, we couldn’t wait to get out of there. The lady of the house as nice and friendly as she might be, didn’t do much for us.
She undoubtedly works hard and keeps a good guesthouse but with everything perhaps a bit too much of the ‘just so’, but it was spotlessly clean and the beds were comfortable.
On hindsight, we didn’t actually have to pre-book any accommodation at all as there were plenty of other guesthouses in the area, but only after reading the excellent reviews on TA, decided to book this place in advance.
Perhaps other guests don’t ask questions whether there is a room without so many stairs to negotiate.. Still, it was another experience and something to look back on in later years. We smile about it now, but felt at the time that her attitude left a little to be desired.