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“room is clean but don't expect service !” 3 of 5 stars
Review of Hotel Jakober Hof

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Hotel Jakober Hof
3.0 of 5 Hotel   |   Jakoberstrasse 41, 86152 Augsburg, Bavaria, Germany (Jakobervorstadt-Nord)   |  
Hotel amenities
Ranked #28 of 32 Hotels in Augsburg
Singapore
Top Contributor
245 reviews 245 reviews
122 hotel reviews
Reviews in 106 cities Reviews in 106 cities
547 helpful votes 547 helpful votes
“room is clean but don't expect service !”
3 of 5 stars Reviewed August 27, 2008

I booked a single room, as it was a high season, it was about 55 euros. It is quite OK for the location and price. Just across Fuggerei. Personally, I don't think it is central, very far from the train station, you can walk from Europe bus depot, though. I would say that it is on the edge of central area.
There seems 2 buildings of this hotel, one is main building in where you check in/out, another one is annex (maybe). My room was in new one. It looks a bit dormitory, everything is very simple not fancy at all. However, you can tell that it was just renovated. Bathroom is shining ( no bathtub) If you just need a room for sleeping, I will recommend this place.
I needed to make several domestic phone calls. There is a telephone in the room, but it doesn't work. ( even extention !!!)Staff explained something but they can't speak English. What I guessed was, you have to buy telephone card-like elsewhere ( the hotel doesn't even prepare it for guests) first, then blah blah blah,,,,,,,, honestly that was very annoying, after all I had to run around in the city in the evening, looking for public phones.
After I called my friends from public phone, they called me back ( to hotel) many times leaving messages for me, but the telephone in room doesn't work, meaning I have to keep stopping by the reception to check or they have to put memo under the door of my room. When I stopped by the reception one time, the staff didn't give me anything and after all I didn't get any notes from hotel, but in fact, my friends left many messages. I didn't get any memos even when I checked out. What a horrible service ! When I finally met friends later, they told me what happened. ( they were so angry, you can imagine)
If you don't have to use telephone in the hotel, I recommend you this hotel. Good deal for tight budget and very neat.

  • Liked — hot chocolate for breakfast
  • Disliked — reception service/no elevator
  • Stayed August 2008, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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90 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Minneapolis
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2008

I've had the pleasure of staying at the Hotel Jakoberhof twice and will stay there if I'm ever back in Augsburg. The rooms and bathrooms are clean and up-to-date. It's in a great locations and within walking distance of all the sites of Augsburg. I've stayed in a lot of small gasthofs and pensions in Germany and I rank this one as one of the best. The staff is perhaps the best part for me. I will never forget all the pleasant conversations I had there with them.

  • Liked — the staff
  • Disliked — walking up stairs.
  • Stayed October 2006, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Regensburg, Germany
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 1, 2006

I stayed here from Feb 25th to Feb 26th and really loved this place with its familiar and informal atmosphere. The hotel is centrally located: Just a few meters from the fuggerei and a 5 minutes walk to the city center and the town hall.
Our room was in an adequate size and had new beds with the cushiest mattress I ever laid on. The bathroom was fully renovated.
The breakfast was basic but sufficient and with fresh products.

As we had only paid 54 Euros (by [----]) for our room (breakfast included for us both), this hotel is a great value. I would higly recommend this hotel!

  • Stayed February 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Jakober Hof

Address: Jakoberstrasse 41, 86152 Augsburg, Bavaria, Germany
Location: Germany > Bavaria > Swabia > Augsburg > Jakobervorstadt-Nord
Amenities:
Bar / Lounge Free Parking
Hotel Style:
Ranked #28 of 32 Hotels in Augsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Jakober Hof 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Jakober Hof Hotel

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