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“Fantastic hotel” 5 of 5 stars
Review of Steigenberger Drei Mohren

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Steigenberger Drei Mohren
4.5 of 5 Hotel   |   Maximilianstrasse 40, 86150 Augsburg, Bavaria, Germany   |  
Hotel amenities
Ranked #1 of 32 Hotels in Augsburg
Certificate of Excellence 2014
Bergen op Zoom, The Netherlands
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Fantastic hotel”
5 of 5 stars Reviewed 1 week ago

On a business trip in Augsburg, Germany I had researched the property beforehand. My expectations were blasted away by friendly and efficient staff, excellent service (both at the breakfast counter and in the bar at night) and an amazing room.

Really love the interior and the rich history of the hotel, and it was a shame I did not have the opportunity to have a go at the spa.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
    125
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed and thoroughly enjoyed the property. The staff were lovely, the room (superior room category) was spacious with modern decor, however still had a historic feel to it, which is appreciated as the hotel has such a rich history. The room had a great street view. We stayed in Augsburg as our last stop on the "romantic road" as part of our honeymoon and both agree this was our favorite hotel. Special thanks to the general manager who sent a bottle of complimentary champagne to our room, such a lovely gesture. Room service food was also fantastic. Perfect stay!

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drei_Mohren, Sales/Marketing at Steigenberger Drei Mohren, responded to this review, 2 weeks ago
Dear „Laura D“,

Thank you very much for choosing the Steigenberger Drei Mohren and for your kind words.

We are thrilled to read that your stay with us was a highlight during your honeymoon. We wish you all the best for your shared future.

We hope to welcome you again soon.

Kind regards,
your Steigenberger Drei Mohren team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2015

My first experience with this hotel was in September 2014 when we went on a family holiday to Bavaria and stayed at this hotel for a few days. After having a fantastic time, my partner and I decided to return in Nov/Dec for the Christmas markets. So, why is the hotel so special? Let's begin:

1. The staff treat you as though you are royalty, and that is how it should be, but rarely is these days. The only other hotel I've felt so welcomed in was Claridges.

2. The design is opulent, beautiful and timelessly exquisite. You can tell just by walking through the lobby that this hotel is something special. They add a nice touch in the rooms by telling you about the rich history of the hotel, and how it has survived for so long. You get to your room, and you are stunned. Beautiful furnishings, clearly no expense has been spared.

3. The best restaurant in Augsburg. These guys really know how to cook. Not sure if it is Michelin star quality food, but you are in for a treat. Minimalistic designs, with an eye watering menu leave you eager to return. The prices are fairly high, but justifiable for the taste you get.

4. Comfortable beds, enormous shower, generous room size.

5. Since Augsburg isn't a budding capital, they can't charge the earth. Nontheless, this is one of the best priced hotels I've ever stayed in. You really get value for money here.

Only complaint I would make is parking charges seem high, and would like to see them reduced in the future, as I'm sure I could have parked cheaper elsewhere in the town. Also, if you are reading staff (please send your newsletters also out in English, my German isn't that good yet!)


On our final night of our Bavarian trip we stayed in a supposed '5 star' hotel called Le Meridien in Munich, and compared to this hotel it was like a hostel.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drei_Mohren, Sales/Marketing at Steigenberger Drei Mohren, responded to this review, 4 weeks ago
Dear "Jamces C",

we would like to express our deepest thanks for your positive review. Thank you very much for taking your time to comment on your stay with us.

We are thrilled to read that you enjoyed your stay with us as well as the cuisine in our restaurant to such a great extent. We will be glad to pass on your review to our staff, as praise is often the best motivation.

We would also like to thank you for your suggestions. As our guests' remarks give us the chance to review and improve our offer and services, we are very grateful for these. Please be assured that these will be passed on and discussed internally.

We hope that you will stay with us again during your next trip to Augsburg.

Kind regards,
your Steigenberger Drei Mohren team
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London
Top Contributor
150 reviews 150 reviews
102 hotel reviews
Reviews in 77 cities Reviews in 77 cities
295 helpful votes 295 helpful votes
4 of 5 stars Reviewed January 3, 2015

We picked this hotel based solely on Tripadvisor recommendations & they were spot on.

It is a newly renovated hotel in the centre of Augsburg - a walk or tram ride away from everything. Our room (an executive) was very large with a fabulous bathroom. We had a very nice view of the street all lit up with Xmas decorations.

The sound proofing was great. No noise from the street or other residents.

The breakfast was substantial.

Reception were helpful with airport transfers & then a transfer to Munich & advice for getting around on the trams.

We liked it a lot. The only down side was they have the most pathetic pillows I've ever been given - we ended up using the fresh towels wrapped around the pillows !

Room Tip: II think it's worth paying more money for the bigger rooms - the extra space is worth it.
See more room tips
  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drei_Mohren, Sales/Marketing at Steigenberger Drei Mohren, responded to this review, February 9, 2015
Dear „talkative“,

Thank you very much for taking your time to evaluate and review your stay with us.

We are thrilled to read that you enjoyed your stay in our hotel during the Christmas season.

Thank you for your praise for our employees who are always happy tob e of assistance.

We are sorry to read that you did not feel the pillows were comfortable. During future stays, please feel free to contact our reception team at any time. They will be happy to organise an additional pillow for you.

It would be our pleasure to welcome you again soon.

Kind regards,
your Steigenberger Drei Mohren team
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Excelsior, Minnesota
Top Contributor
95 reviews 95 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 11, 2014

We really enjoyed our stay here. The room was very comfortable, clean and modern. My only issue was with how dark the bathroom was. We called the front desk to request that the lights be checked. Someone came up immediately but unfortunately for us that was just how the bathroom was designed ... very dark in the shower. When we first checked in I was wary because at first glance, it felt a bit like an impersonal business hotel. We were quickly put at ease and made to feel very welcome by the staff at the front desk. I can not say enough about how friendly and efficient all the staff at this hotel were. We were given outstanding sightseeing & dining recommendations. Everything we wanted to see and do was within walking distance of here, which was a good thing since parking was a bit awkward and we were not anxious to drive anywhere. At the end of our evening, we stopped off for a nightcap in their bar, drinks and our waitress were delightful. Once we returned to our room we were surprised by a knock on our door ... my husband had left his jacket in the bar and they immediately brought it up! Totally impressed by their staff.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drei_Mohren, Sales/Marketing at Steigenberger Drei Mohren, responded to this review, January 29, 2015
Dear „Lu P“,

Thank you for your taking your time to comment on your stay with us.

It is fantastic to read that you were pleased with our staff and the service provided in our hotel.

We hope that you will choose the Drei Mohren again for your future stay.

Kind regards,
your Steigenberger Drei Mohren team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 5, 2014

This is the second time i have stayed here this year, and i would go back again tomorrow!

The room we had was bigger than our last one, i think it was a superior room. We asked for twin beds, but we like to push them together, it gives us room to move around and get a great nights sleep - the only thing is the duvet is a single so is a little small. Plenty of light, and charger points by the bed.

Huge bathroom with overhead walk in shower, a proper hairdryer (not the ones you have to hold on to work)

The lobby, bar, library and restaurant is perfection, one of the staff members was a little stiff, but we can overlook that.

The restaurant food is top notch and the setting is romantic and comfortable

Its located in the center of town, and was a 5 minute walk from the Christmas Markets, also has a car park around the back which we used, but is 16EURO a day, couldn't see any on street parking as an alternative

Room Tip: All rooms are good, soundproofed windows keep out the very minimal traffic noise
See more room tips
  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drei_Mohren, Sales/Marketing at Steigenberger Drei Mohren, responded to this review, January 29, 2015
Dear "emmamb2014",

Thank you very much for your kind comments.

We are happy to read that you enjoyed your stay with us and hope that we will be able to welcome you in our hotel Drei Mohren during a future stay.

Kind regards,
your Steigenberger Drei Mohren team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Steigenberger Drei Mohren

Address: Maximilianstrasse 40, 86150 Augsburg, Bavaria, Germany
Location: Germany > Bavaria > Swabia > Augsburg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Augsburg
#1 Business Hotel in Augsburg
#1 Luxury Hotel in Augsburg
#1 Family Hotel in Augsburg
#1 Romantic Hotel in Augsburg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Steigenberger Drei Mohren 4.5*
Number of rooms: 131
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Also Known As:
Steigenberger Drei Mohren Augsburg
Steigenberger Drei Mohren Hotel Augsburg

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