Well I ended up in here recently taking some customers out for what had hoped to be a pleasent evening meal. The situation is near Marienplatz and from the outside it looked inviting with several specials written on the board.
We were greeted at best with a luke warm welcome and were ushered to ur table round the corner which was incredibly tight.
The waitress or maybe the manager/owner asked if we wanted champagne or prosecco when we sat down which we declined and looking at the priced later we are so glad we did.
She was not best pleased when we ordered just 3 beers (no Weiss beer and she sneered when this was asked for) and a soft drink.
She then ran through their tasting menu explaining most people go for this option and do we want it, we declined and asked for the menus as 2 in our party were not sure on this option.
The menu's came, this is where it started to go wrong even more, we opened up the lovely looking nicely presented menu to find such a small choice of food available, the highlight of the starters, soup which if i recollect 10 or 12 euro, and a beef dish in the mains and that was really about all we could see that took our personal fancy.
We got our drinks which included a bottle of water for the table and decided whether to stay and put up withthe limited menu or leave, after 5 minutes we decided to leave and told the waiter and waitress/manager that unfortunately there was nothing on the menu that caught the customers eye and we would just have a drink and leave unfortunately.
At this point she said they have a tourist menu if we could not afford the 'proper' menu, we explained that cost was not an issue as we worked for a multi billion euro organisation it was just the selection on offer did not meet the customers taste.
She stormed off muttering under her breath after she had snatched the clean napkins off the table.
The bill arrived, and I must admit we were a little shocked. 3 small bears 20cl, a bottle of water and a soft drink 28 euro. The bottle of water was a staggering 8 euro for San Pellegrino, I had hoped at that price it had special healing powers and cured the sick.
As our coats were away from the table with the cash in I offered to pay with a debit card, the waiter laughed at us and said, we dont take cars for just 28 euro can you not pay?
My colleague went and got his wallet and gave them 30 euro to pay for these drinks. Then there rudeness and unprofessional attitude hit a new height, that I have never thankfully witnessed at any restaurant from a low cost snack bar to The Ivy in London.
The change came back in 20, 10 cents coins and they just walked away not muttering a thank you a good night or anything. Obviously our 28 euro was an insult to them and they thought how to humiliate us was to pay us back in 10 cent coins.
If I had received them personally i would of refused them but my colleague took them and walked out.
Awful service, very expensive for what seems limited choice of food, decor ecclectic (polite way to say mish mash of colours and tat) and its cramped.
Make your own minds up of course we may of just caught them on a bad night however I doubt it, go there with low expectations, deep pockets and you mayhave an enjoyable night.
In the end we went down the road to a restaurant chain, where the waitress looked after us superbly, laughing and jokjing and making ammendments to the menu choice for one on my customers and it was a third of the price we would of paid in Galleria.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 18, 2013
You know if you have no enough money you have to look not one time the menu outside but ten time
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Outside is write very big we are expensive restaurant no pizza and one of the best 3 restaurant in Munich
We are not wrong but you if you don't have money I go in cheap restaurant and if I don't like the menu I don't use the napkins to clean my nose.
Your story is not right, you are wrong in the place while you are coming inside just while is pretty and without looking the menu before.and if you can pay for this category of restaurant you stay outside.
How can you write bad if you are not staying
You have to shame .......cheap
And just for information and to be correct you have order 3 bear , 1 cola light, 1 water and 4 napkins to clean your nose. Total 28€.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.