Nice place, but very disappointed by the service, and overall experience left me underwhelmed, even though I was very much looking forward to going to the place. During the afternoon there's a very poor food selection, and the staff were not accommodating to any requests to make a small change to anything on the menu. However, the thing that annoyed me the most, was then when ordering a English Crumpets, it did not come with butter. I asked for some butter and it arrived, but when paying found out I was charged €1.50 for the pleasure. The 2 crumpets were already €6.50, so frankly that's just insulting to customers to pay €8 total for 2 small crumpets!
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