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Rocco Forte The Charles Hotel: Traveler Reviews

5.0 of 5
Sophienstrasse 28, 80333 Munich, Bavaria, Germany
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Rocco Forte The Charles Hotel
Ranked #6 of 387 hotels in Munich
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395 reviews from our community

Traveler rating
    284
    77
    20
    7
    7
See reviews for
Families
88
 
Couples
125
 
Solo
39
 
Business
105
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
granada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
68 helpful votes 68 helpful votes
“Excellent hotel with beautiful indoor pool”
5 of 5 stars Reviewed February 12, 2013

We stayed here for a three-night break and felt we had definitely made the right choice. Everything was top notch: the light and airy room was of a good size with a high ceiling. The bed was extremely comfortable with a pillow menu to choose from... The marble bathroom was immaculate and luxurious with a strong-pressured walk-in shower. Breakfast was varied and there was the option of all kind of eggs at no extra charge. We ate in the first night as we arrived late because of the snow and we enjoyed the Italian/international food and the elegant, modern setting. It is easy to walk to the centre and art galleries in 5/10 minutes and the area is upmarket residential. One of the best things about the hotel is its lovely pool where we swam every morning. Would not hesitate to go there again - oh yes, last but not least, the staff are charming and extremely helpful.

Room Tip: All rooms are lovely. In winter you don't really need the view over the park...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tintorettoGranada about Rocco Forte The Charles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direktionsbuero, Manager at Rocco Forte The Charles Hotel, responded to this review
February 20, 2013
Dear guest,

Thank you so much for your warm words, which you shared with other travellers.
It was a great pleasure to welcome you at The Charles Hotel in Munich!

The hotel was built in 2007 and we are very proud to have a size of 40m² in the standard category to make our guests feel at home! Olga Polizzi, sister of Sir Rocco Forte, is responsible for all the design of the Rocco Forte Hotels – the art of simple luxury. We are delighted to hear that you were impressed from the first moment on. Your feedback reflects exactly what we are working for in a very courteous but also professional way.

Thank you also for your nice comment in regards to our Mediterranean Restaurant DAVVERO with chef, Giovanni Russo! He is always very happy to surprise our guests with a truly high quality cuisine.

Our indoor The Charles SPA is indeed an oasis of tranquillity in the heart of the city! Yasmin Bhatti, Spa Managerin and her professionally trained team are more than happy to spoil our guests and restore the balance which has been lost in the daily stress life.

Therefore we really do hope to have the chance to welcome you back soon to The Charles Hotel in Munich.

Please let us know if there is anything to make your next stay even more enjoyable (mun-executive@roccofortehotels.com)

With best wishes,



Lena Spitaler
Personal Assistant to the General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Perfect milieu”
5 of 5 stars Reviewed February 11, 2013

We were absolutely charmed by our late December stay in this interesting hotel. Given the environment and surroundings, nice views and interesting architecture of the hotel we knew it will be very enjoyable stay. But it was not only hotel's "hardware" that made us happy but also the software. All the staff is very polite and helpful and their service definitely earns a 5 star designation. I will always recommend this hotel very eagerly to everyone willing to travel to Berlin.

Room Tip: A room with a view.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask MafaTraveller about Rocco Forte The Charles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direktionsbuero, Manager at Rocco Forte The Charles Hotel, responded to this review
February 20, 2013
Dear guest,

we would like to thank you for your feedback and the time you took to share your impression on tripadvisor.com.

It is nice to hear that you enjoyed your stay in December and we are very delighted to hear that our hotel met your expectation. Each Rocco Forte Hotel is as individual and full of character as the city, which inspires its designs and each features a unique sense of style and ambience that awaits your discovery.

Besides perfection, the main aim of our hotel is to ensure that our guests feel both, comfortable and familiar! From the moment you make your reservation to the time of your departure we will provide warm and courteous services. We are more than happy that your stay was to your entire satisfaction and that you will recommend The Charles Hotel in Munich!

Thank you!

With kind regards,


Lena Spitaler
Personal Assistant to the General Manager
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Kiev, Ukraine
1 review
1 helpful vote 1 helpful vote
“Definitely the best hotel in Munich”
5 of 5 stars Reviewed February 4, 2013

The hotel has a unique location in the heart of the city. I would call this place a "quiet center". It is a two minute walk from Munich Central Station and a 10-minute walk from the city center and 5 minutes walk from the main shops, but because of the proximity to the Old Botanical Garden is a very quiet and respectable place without the hassle of crowds. In the Old Botanical Gardens has a great children's playground, which is very important for families with children. My daughter was happy, she always had the opportunity to play with the children. At the weekend in a hotel kids' club.
The rooms are large, bright and well-decorated. Very comfortable beds (we had an extra bed for my daughter, but you can easily sleep three). Lovely bathroom. Excellently trained staff, very friendly, always willing to help on any issue. Great for children. Breakfast is excellent, though little bit expensive. Lovely big pool and wellness.
Definitely 5 stars deluxe
We will exactly choose The Charles Hotel for our next visit

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Andrii S about Rocco Forte The Charles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direktionsbuero, Manager at Rocco Forte The Charles Hotel, responded to this review
February 20, 2013
Dear guest,

above all we would like to thank you to share your impressions with other travelers here on tripadvisor.com.

Our entire team is very delighted to hear that you and your family enjoyed your stay at The Charles Hotel so much!

A big advantage of The Charles Hotel is its great location. Our guests have the opportunity to explore the most beautiful city of Bavaria and its shopping district in a very comfortable way as it is only a short walk to the Munich Central Station. Furthermore you can take a break from everyday life and you can experience the harmony of simple luxury in the Old Botanical Garden meanwhile your children are playing at the fantastic playground across the hotel.

The satisfaction of you and your family is exactly what we are working for and our main aim is to offer an excellent but also individual service to our guest and especially to your youngest guests. Therefore we offer special amenities as well as our kid´s club on holiday and Sundays and those special kid´s hours in The Charles SPA that all children have the chance to play in the pool.

We would be very delighted to welcome you and your family to The Charles Hotel soon again. If there is anything to make your next stay even more enjoyable, please do not hesitate to contact us personally at anytime (mun-executive@roccofortehotels.com.)

With kind regards,



Lena Spitaler
Personal Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasilia, DF
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed February 3, 2013

I stayed with my famliy for five nights at The Charles on December, 2012.
Beautiful Hotel. I got a good deal for this quick stop over in Munich - and would definitely go back. Top class and so different to what I normally experience staying in Germany. This is a classy hotel with excellent service and amenities.
The staff in the Hotel were exceptional! They could not do enough for us.
Breakfast was fine.
There is no question I will return here.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Escossia about Rocco Forte The Charles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direktionsbuero, Manager at Rocco Forte The Charles Hotel, responded to this review
February 20, 2013
Dear guest,

We really appreciate your wonderful feedback and your time to share your impressions on the online portal Tripadvisor.

It was a pleasure to welcome you at The Charles Hotel and to spoil you with our high quality services of our well trained staff. It is our daily main aim to treat each guest in a very personal way while using the name and introduce ourselves to make all of our guests feeling at home from the first moment on. We are also very proud of our team to impress our guests every day by the little things, which make the difference.

Thank you once more for choosing The Charles Hotel! We hope to welcome you back soon!

With best regards,



Lena Spitaler
Personal Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Consistently Excellent”
5 of 5 stars Reviewed February 3, 2013

Everything about The Charles is very well done. The rooms are spacious and quiet with high quality furnishings. The bathrooms are also spacious with a separate shower stall (with rain shower heads), good water pressure and towel warmers. You do have to remember to place your door keycard in the slot inside the door to keep the lights on. The hotel offers a nice breakfast buffet. The gym is more than sufficient to allow you to keep up with your exercise. I have stayed at the hotel many times including during Oktoberfest and always founds the staff to be friendly and helpful.

The Charles is in a very quiet setting with not a lot going on right nearby. I personally find this to be relaxing. There is a nice beer garden just down the street and most everything is just a short cab right away.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MRTwx about Rocco Forte The Charles Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direktionsbuero, Manager at Rocco Forte The Charles Hotel, responded to this review
February 20, 2013
Dear guest,

Thank you very much for your warm words! We are proud to welcome you to The Charles Hotel as a regular guest. Therefore your wonderful feedback is most appreciated.

All of our bathrooms have Bavarian limestone and offer luxurious Italian toiletries and fluffy bathrobes to complete your stay. They are also equipped with a rainbow shower as well as a separate bathtub.

It is great that you spend always a wonderful time and make also use of our in house facilities such as our Restaurant DAVVERO, THE BAR, The Charles SPA – to enjoy, relax and have a good time! Our team will be by your side at anytime!

Thank you for staying with us! We hope to welcome you back soon! Please let us know if there is anything to make your next stay even more enjoyable.

With best regards,



Lena Spitaler
Personal Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rocco Forte The Charles Hotel

Also Known As:
Forte Munich
Munich Forte
Address: Sophienstrasse 28, 80333 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Munich
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Munich
#4 Luxury Hotels in Munich
#6 Family Hotels in Munich
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy original Italian treats in the restaurant with sun terrace. Our SPA & Wellness Club and fitness room with state-of-the-art equipment is another highlight for your well-being. ... more   less 
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