Stayed three nights in September. Hotel is right near Hauptbahnhof so it was easy to roll my large luggage from the station to the front of the hotel where the porters were quick to grab my bags from me. All staff were very friendly and helpful. Quick check in and comfortable room. Nice shower and separate bath. Did not dine in the restaurant but had room service which was very nice.
Location very central so it's easy to grab a train or subway to anywhere in Munich. There are people hanging around the train station but it never felt unsafe. Plenty of shops and stores if you need anything or want to bring some food back to the room. Hotel itself was lovely, nice lobby. Did not use the spa or pool but it also looked lovely. Would definitely stay again.