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“Ahhh ❤️” 5 of 5 stars
Review of Sofitel Munich Bayerpost

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Sofitel Munich Bayerpost
5.0 of 5 Hotel   |   Bayerstrasse 12 | 80335 Munich, 80335 Munich, Bavaria, Germany   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique breakfast
Ranked #18 of 380 Hotels in Munich
Rochester NY
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
58 helpful votes 58 helpful votes
“Ahhh ❤️”
5 of 5 stars Reviewed September 23, 2013 via mobile

This is our 3rd Oktoberfest visit and 2nd time staying at the Sofitel. I absolutely love it here and I am a very pick American with very high standards in travel. From the moment you pull into the traffic circle and are greeted by a gentleman in a top hat, to the beautiful lobby that smells wonderful, to the gracious check in desk that accomaded our early check in of side by side rooms, the fantastic bar staff....love you Nicholas....to the complimentary champagne for my better halfs birthday in the room, to great bathrooms and shower, to location location location (stumbling distance to festival), to the cleanliness, to the prompt room service to the nespresso machine in the room. Well, you get the point. Only improvement I could suggest would be water in the mini fridge/room. There was only bottle of water that was never replenished during 3 days stay. Thank you for great stay.

Stayed September 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 24, 2013
Dear guest,

Thank you very much for all those nice words. It is a pleasure to hear how much you enjoyed your stay at Sofitel Munich Bayerpost and your time in the beautiful Bavarian capital. I gladly shared your comment with the whole team, especially, of course, with Nicholas.

Oktoberfest is always a fantastic time for us as well as for our guests and we are doing our very best to make it even more special for them.

I also thank you for the hint regarding the water in your room. We will use it to improve our performance.

I am already looking forward to welcoming you a third time at Sofitel Munich Bayerpost.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,318 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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English first
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 19, 2013

Stayed there for 2 nights.
The hotel is right in v=center of Munich, offering thus the opportunity to walk at all attractions around, enjoyed the nearby bars and restaurants.
The room (a 2 floor suite) was quite amazing, with contemporary design and more amenities that someone would need.
Excellent service at all areas of the hotel.
Great food and wine list, although a bit overpriced.
If you can afford it, definitely try it.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 20, 2013
Dear guest,

Thank you for writing about your experience at Sofitel Munich Bayerpost. It is a pleasure to hear how much you enjoyed your stay with us. I gladly shared your comment with the whole team.

We are already looking forward to welcoming you again.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2013

Stay here often and can recommend it highly in a city where the standard of hotels is generally poor. Rooms smart and chic as are most facilities. Their bistro restaurant on the lobby level is fabulous and staff professional. The bar is cosy and again run by really efficient staff. All in all - the place to stay in Munich.

Stayed August 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 19, 2013
Dear guest,

Thank you very much for recommending us.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC971
Top Contributor
65 reviews 65 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 17, 2013

Stayed in this hotel for 3 nights. This hotel is in a great location at the train station for access to all of Munich. If you do not want to book breakfast in the hotel there are plenty of options at the station. The staff were helpful, we did not eat in the hotel but had a drink in the bar on the first night, sadly didn't return as they charged 17 euros yes 17 euros for a glass of red wine (German)
I booked a junior suite which sadly overlooked the station roof. The room was unusual on 2 floors with a lounge area and toilet downstairs and bed and en suite upstairs. It was fine but the en suite bathroom is far too small, you cannot move around without bumping a door or wall, no bath and just a shower. I would return to this hotel again but would research the room options before I booked. A big plus for me was the soundproofing was excellent.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 18, 2013
Dear guest,

Thank you for taking the time to tell us about your stay at Sofitel Munich Bayerpost. I am glad to hear how much you enjoyed your stay with us.

For future bookings please don't hesitate to contact our reservations team who will be glad to help you find the perfect room for you.

I am already looking forward to welcoming you again.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
Reviews in 22 cities Reviews in 22 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 11, 2013

I have stayed at this hotel for a second time in a row when visiting Munich. First time was in August and second this September. The location is very central as many other reviewers say, but there is a very sketchy and at night could be very scary spot on the way to or from hotel. It is right near the Main Central Station & Post Office where all the junkies hang out, so please be very careful. Sofitel itself is a beautiful building with all the amenities and design you would appreciate as a guest. ISA bar is awesome for an evening cocktail and snacks. The bar people really know what they are doing. The Delice restaurant is ok and did work for us when we were too lazy to go back to town for a dinner after shopping all day. The So Spa area is great. They have small GYM, a really cool looking pool with a great design, relaxing beds, steam room, sauna, nude area. All of that is free of charge for a guest use. Massages and spa treatments are extra, but reasonably priced. When checked-in we had to decline the first room was offered to us, because of an awful smell of smokes in it. And right on the coffee table there was a sign of a non-smoking room! But there is no doubt somebody was smoking in that room for days. So we had to move to a different room, which was ok with us. Our room was small but very cosy.I liked the style and colors of it. There was a coffee machine, so I enjoyed a free of charge fresh and delicious coffee every morning. They also provide you with a bottle of water also free of charge every day, which is very nice. I really have only two main complaints. First, is a bed. The bed is a two little beds pulled together. Well sometimes it works, you say, not in their case. They should make them differently at least.Maybe put one sheet over two beds and not each little bed separately.Or maybe fix them together on the floor somehow, so they won't spread apart at night. Every morning we had a hole between us. Second, the first time I stayed I have noticed that housekeeping had their own schedule on when to clean my room.I mean I would be absent all morning up until 2pm and when I was back nobody had been to my room. Of course when I was back from town I needed a 30 minute rest, so I had put a Do not Disturb sign out. Right after I did it a TV message appeared , that nobody cleaned my room because I had a sign out. What a joke... Well I got a couple of these. I wasn't going to mention it after my first stay, but now when I have stayed there two times I know for sure it was not just a overwhelmed season for them back in August it is a normal practice. To clean or not to clean... There is always a room for improvement. The stuff was always friendly and helpful tho. Overall I enjoyed Sofitel very much and would recommend it.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 16, 2013
Dear guest,

It is great to hear that we could already welcome you for the second time at Sofitel Munich Bayerpost to a wonderful stay. Of course, being located right next to Munich’s central train station has as well advantages as disadvantages. On the latter, we are working together with the station management and the city of Munich.

Most important to us is to make our guests feel (almost) at home. Therefore we paid special attention to making each place in our hotel comfortable and to design everything according to our guests wishes. Thank you very much for appreciating our efforts.

I also thank you for your hints. We are always glad to prepare your bed the way it will suit you best. Just let us know either beforehand or upon arrival if there is anything we may change to make your stay even better.

As you surely can imagine, with 396 rooms, we clean our rooms after a certain system. If we notice that guests have left their room, we use the opportunity to clean it as soon as possible. If not, we are always glad for receiving a call so that we know that housekeeping may enter the room. If nevertheless, cleaning was not possible during the time of absence of the guest, we offer to come back later upon notice. Please understand that we do not enter guest rooms when the do not disturb sign is placed outside.

Thank you again for your comment which we will use to improve our performance.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Munich Bayerpost

Address: Bayerstrasse 12 | 80335 Munich, 80335 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Munich
#7 Business Hotel in Munich
#11 Luxury Hotel in Munich
#17 Family Hotel in Munich
#19 Romantic Hotel in Munich
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Munich Bayerpost 5*
Number of rooms: 396
Official Description (provided by the hotel):
The Sofitel Munich Bayerpost welcomes you in the heart of Munich. Only 100 m from the central railway station, the heritage listed building impresses with architectural class and cosmopolitan hotel culture. Design meets comfort, and French savoir vivre blends with Bavarian joie de vivre in our 396 rooms, 20 meeting rooms and the famous banquet hall. Our unique Spa Lagune and the exciting options in our restaurant, bistro and bar promise to tempt you. ... more   less 
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Also Known As:
Sofitel Munich Bayerpost Hotel Munich
Accor Munich Bayerpost
Munich Sofitel

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