We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This review is based on a two time stay.” 4 of 5 stars
Review of Sofitel Munich Bayerpost

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Sofitel Munich Bayerpost to your Saves list
Sofitel Munich Bayerpost
5.0 of 5 Hotel   |   Bayerstrasse 12 | 80335 Munich, 80335 Munich, Bavaria, Germany   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Magnifique breakfast
Ranked #18 of 380 Hotels in Munich
South Florida, Florida
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
Reviews in 22 cities Reviews in 22 cities
61 helpful votes 61 helpful votes
“This review is based on a two time stay.”
4 of 5 stars Reviewed September 11, 2013

I have stayed at this hotel for a second time in a row when visiting Munich. First time was in August and second this September. The location is very central as many other reviewers say, but there is a very sketchy and at night could be very scary spot on the way to or from hotel. It is right near the Main Central Station & Post Office where all the junkies hang out, so please be very careful. Sofitel itself is a beautiful building with all the amenities and design you would appreciate as a guest. ISA bar is awesome for an evening cocktail and snacks. The bar people really know what they are doing. The Delice restaurant is ok and did work for us when we were too lazy to go back to town for a dinner after shopping all day. The So Spa area is great. They have small GYM, a really cool looking pool with a great design, relaxing beds, steam room, sauna, nude area. All of that is free of charge for a guest use. Massages and spa treatments are extra, but reasonably priced. When checked-in we had to decline the first room was offered to us, because of an awful smell of smokes in it. And right on the coffee table there was a sign of a non-smoking room! But there is no doubt somebody was smoking in that room for days. So we had to move to a different room, which was ok with us. Our room was small but very cosy.I liked the style and colors of it. There was a coffee machine, so I enjoyed a free of charge fresh and delicious coffee every morning. They also provide you with a bottle of water also free of charge every day, which is very nice. I really have only two main complaints. First, is a bed. The bed is a two little beds pulled together. Well sometimes it works, you say, not in their case. They should make them differently at least.Maybe put one sheet over two beds and not each little bed separately.Or maybe fix them together on the floor somehow, so they won't spread apart at night. Every morning we had a hole between us. Second, the first time I stayed I have noticed that housekeeping had their own schedule on when to clean my room.I mean I would be absent all morning up until 2pm and when I was back nobody had been to my room. Of course when I was back from town I needed a 30 minute rest, so I had put a Do not Disturb sign out. Right after I did it a TV message appeared , that nobody cleaned my room because I had a sign out. What a joke... Well I got a couple of these. I wasn't going to mention it after my first stay, but now when I have stayed there two times I know for sure it was not just a overwhelmed season for them back in August it is a normal practice. To clean or not to clean... There is always a room for improvement. The stuff was always friendly and helpful tho. Overall I enjoyed Sofitel very much and would recommend it.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 16, 2013
Dear guest,

It is great to hear that we could already welcome you for the second time at Sofitel Munich Bayerpost to a wonderful stay. Of course, being located right next to Munich’s central train station has as well advantages as disadvantages. On the latter, we are working together with the station management and the city of Munich.

Most important to us is to make our guests feel (almost) at home. Therefore we paid special attention to making each place in our hotel comfortable and to design everything according to our guests wishes. Thank you very much for appreciating our efforts.

I also thank you for your hints. We are always glad to prepare your bed the way it will suit you best. Just let us know either beforehand or upon arrival if there is anything we may change to make your stay even better.

As you surely can imagine, with 396 rooms, we clean our rooms after a certain system. If we notice that guests have left their room, we use the opportunity to clean it as soon as possible. If not, we are always glad for receiving a call so that we know that housekeeping may enter the room. If nevertheless, cleaning was not possible during the time of absence of the guest, we offer to come back later upon notice. Please understand that we do not enter guest rooms when the do not disturb sign is placed outside.

Thank you again for your comment which we will use to improve our performance.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,318 reviews from our community

Traveler rating
    1,386
    636
    174
    79
    43
See reviews for
367
932
209
566
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 7, 2013

One of the best sofitels I have ever stayed at.
Reception was very lovely and the staff were extremely courteous.
Stayed in a luxury room which was cleaned to perfection and was very well designed.
The bed was like sleeping on a cloud.
The spa was also a very nice one; The only negative I have for this hotel is the very small fitness room and the lack of enough equipments.
The Bar is also nice.
Will definitely stay there again if in Munich.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 13, 2013
Dear guest,

Thank you for sharing!

I am alreday looking forward to welcoming you agin soon.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 5, 2013

The staff was kind and attentive, the rooms were beautiful, and the location was right down the street from the train station and walking distance to downtown. It was a perfect place to start our European vacation. Nothing negative to say except for the price but it was worth every penny.

Room Tip: Ask for a street view room. The room we had faced the train station.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 6, 2013
Dear guest,

Thank you very much for sharing.

Best regards

Katja Herrmann
Hotel anager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

The Lady and I were booked into the Sofitel in Munchen by Avalon Waterways.
5 Star hotel, 5 Star amenities, 5 Star trip with Avalon.
The location of the hotel cannot be beat if you want to be in the thick of the city.
Right beside the bahnhof, you see the world of Munich go by, the hotel is close to
where a tourist generally wants to be. The staff, the building, the AMAZING showers (look for the sliding mirrors in front of the sink!!!), the place is pretty slick.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 6, 2013
Dear guest,

Thank you very much for this great feedback. It was a pleasure having you here and to hear how much you enjoyed your stay with us. The rooms are always a central part of any hotel stay. So, it was very important to us to make them special. Thank you for appreciating our efforts.

I hope that we may welcome you again soon.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

This is a five star poroperty in every way possible. The hotel is well designed with large clean rooms and excellent ammenities. Staff are knowledgeable and very helpfull. Location cannot be better, right next to trains and subway, and walking distance to most attractions.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 5, 2013
Dear guest,

Thank you very much for all your kind words. They are the best motivation for us. I hope we may welcome you to another enjoyable stay soon.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heraklion, Greece
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 3, 2013

This is a great place to stay in Munich and is quite tough to find and write something negative!
(+) location
(+) next to the train station but without any noise
(+) amenities and bed

(-)the housekeeper was not happy when I asked him for a bottle of water ( i couldn't understand why..but who cares?)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HerrmannKatja, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, September 4, 2013
Dear guest,

Thank you very much for your feedback. It is great to hear how much you enjoyed your stay with us. Please rest assured that I passed on your comment to our housekeeping department. It is important to us to make each guest comfortable at Sofitel Munich Bayerpost. Impeccable service is part of this.

I hope that we may welcome you again soon.

Best regards

Katja Herrmann
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sofitel Munich Bayerpost? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Munich Bayerpost

Address: Bayerstrasse 12 | 80335 Munich, 80335 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Munich
#7 Business Hotel in Munich
#11 Luxury Hotel in Munich
#17 Family Hotel in Munich
#19 Romantic Hotel in Munich
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Munich Bayerpost 5*
Number of rooms: 396
Official Description (provided by the hotel):
The Sofitel Munich Bayerpost welcomes you in the heart of Munich. Only 100 m from the central railway station, the heritage listed building impresses with architectural class and cosmopolitan hotel culture. Design meets comfort, and French savoir vivre blends with Bavarian joie de vivre in our 396 rooms, 20 meeting rooms and the famous banquet hall. Our unique Spa Lagune and the exciting options in our restaurant, bistro and bar promise to tempt you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, Agoda, Priceline, Despegar.com, Hotels.com, ACCOR, Odigeo, TripOnline SA, Tingo and Jetsetter so you can book your Sofitel Munich Bayerpost reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Munich Bayerpost Hotel Munich
Accor Munich Bayerpost
Munich Sofitel

Owners: What's your side of the story?

If you own or manage Sofitel Munich Bayerpost, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.