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“Location Location Location” 5 of 5 stars
Review of Sofitel Munich Bayerpost

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Sofitel Munich Bayerpost
5.0 of 5 Hotel   |   Bayerstrasse 12 | 80335 Munich, 80335 Munich, Bavaria, Germany   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique breakfast
Ranked #18 of 378 Hotels in Munich
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Location Location Location”
5 of 5 stars Reviewed February 23, 2013

Perfect Hotel; Perfect Service; Excellent breakfast; very central location with the "U" and "S" Bahn less than 50 meters away; the Main train station is literally an extension of the hotel; Downtown and the main attraction as well as shopping areas are all within a 10 minute walk.
SPA and indoor pool are small, but very functional.
The property itself, being the old postoffice building is gorgeous

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander_Moj, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, February 28, 2013
Dear guest,

Thank you for commenting on your great stay.

I hope to welcome you again soon.

Best regards

Alexander Moj
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,189 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Netherlands
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 19, 2013

Enjoyed one night on a business trip. Very conveniently located - next to the central train station in Munich (Hauptbahnhof). The building is interesting - it used to be a post office.

Connection to the airport was so easy - train cost was 10.40 euros and took approximately 40 minutes. EASY! The staff was very pleasant. Would love to make a return trip!

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander_Moj, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, February 28, 2013
Dear guest,

Thank you for recommending us. Offering our guests a chance to relax after a busy day is very important to us. Therefore we use for example the MyBed-System in all our guest rooms.

It would be great to welcome you again at Sofitel Munich Bayerpost.

Best regards

Alexander Moj
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 19, 2013

Stayed at the Sofitel Munich Bayerpost in January, with a family. We had two Junior Suites, as we found a special deal on the Internet. These are two levels with a view of the station, but quiet. With a massive two storey window, the station looked beautiful when we awoke to find it had snowed overnight -magical. Great location next to the station (we didn't find it a rough area, and were comfortable to let the older children wander by themselves). Trams outside take you to the old town, and most things you can easily walk to. Excellent tips from the concierge on where to eat. We were there when the sales were on, and there were some very good buys.
Went to the BMW museum and BMW world which was a 20 euro cab ride. Well worth seeing even for those not that interested in cars.
Would love to go back to Munich, and the Sofitel. Excellent service throughout our stay.

Room Tip: If you are looking for a bit more room, the junior suites are well worthwhile.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander_Moj, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, February 28, 2013
Dear guest,

It is good to hear how great a time you and your family spend in Munich and at Sofitel Munich Bayerpost in particular. We are all doing our best to make each guest’s stay a memorable one marked by our best quality of service. Thank you for appreciating our efforts.

I hope to welcome you back again soon.

Best regards

Alexander Moj
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 18, 2013

Stayed one night as it was conveniently close to the station welcome was first class the room was spacious bathroom was plenty big enough good toiletries breakfast was good but I recommend you bring swim wear with you as the spa and Turkish bath area is worth a visit be carful through its mixed area and a lot of nudity over service was great didn't try the room service although I believed it wasn't 24. Hours just until the early hours
Would stay again if in area hopefully longer next time

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander_Moj, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, February 28, 2013
Dear guest,

Thank you for recommending us. It is very important to us to make each guest’s stay as comfortable as possible. The equipment of our guest rooms as well as our hotel’s facilities are key factors in this. Room service is a part of that and I am glad to inform you that it is available 24h a day.

It would be a pleasure to welcome you again.

Best regards

Alexander Moj
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haverford, Pennsylvania
Top Contributor
509 reviews 509 reviews
103 hotel reviews
Reviews in 133 cities Reviews in 133 cities
347 helpful votes 347 helpful votes
5 of 5 stars Reviewed February 17, 2013

My intention was just to get one night near the train station in Munich as I took a train in and planned on leaving for the airport in the morning. My stay was very short. So I was not expecting much. However I was pleasantly surprised at the Sofitel Bayerpost and it's stylish stay it offered me.
First the hotel has an excellent location right at the train station. If you are using the train anywhere this is the number one choice for you. It is just a few feet from the main door of the station.
The lobby is soft and dramatically light, from a design stand point it's very spectacular. The colors and lighting are impressive.
On check in the staff was friendly and courteous. I felt like a welcomed guest.
My room was large and well appointed. I had a comfortable bed and my bathroom was a large size with a huge walk in shower. It was dark which gave the room a nice cozy feeling.
My one complaint may have been that there were not outside windows. I looked into the inside atrium area and it was hard to see the windows outside to check the weather. However this is a small complaint against everything that is done so well at this great hotel.
There is a spa, bar and restaurant that unfortunately I did not get to try out as my stay was so short here! Hopefully I will be back!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander_Moj, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, February 28, 2013
Dear guest,

Thank you for choosing Sofitel Munich Bayerpost for your stay in Munich. Giving our guests the feeling of being at home even for the shortest time is one of our most important goals.

I hope that we may welcome you again soon – maybe for a weekend?

Best regards

Alexander Moj
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 16, 2013 via mobile

I recently stayed at the Sofitel in Munich for a weekend and felt that the hotel was definitely one of the best city hotels I have ever stayed at.

Positives
- great spa and pool area. Small but Intimate and with a real luxury feel about it. Sauna and Turkish bath areas great although be aware that since this is in Germany most people go nude and these are mixed sex facilities
- room - fresh, modern and seemed include some nice touches eg iPod/iPhone music dock, good toiletries, even included an adaptor in the room so no need to worry about having forgotten your travel adaptor
- food - breakfast was great and also Sophie's bistro served a great and tender steak (fairly sure it wasn't horse meat either :-) ). Breakfast had a vast selection: from Nutella pancakes to tropical fruit and all the usuals
- area - very close to main sites and right next to the central station which takes you to the airport
- staff - amongst the friendliest in the whole city.

Negatives (barely any and really clutching at straws here)
- probably needs a more ample room service menu past 1am as we wanted to order a dessert though the selection was dramatically different past 1am
- view from the room was not that great (it was of another old hotel with a large neon sign) though suspect none of the other rival hotels have an improved view

Overall thoroughly recommend this hotel and definitely bring your swim gear to make the most of the spa

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander_Moj, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, February 27, 2013
Dear guest,

Thank you for sharing your experiences at Sofitel Munich Bayerpost. It is our most important goal to make each guest’s stay a memorable one marked by the high quality of service and the unique design of our house.

It is a pleasure to hear how much you enjoyed your stay and the facilities we offer. Thank you for your nice words and also for your remarks. We will use them to improve our offers.

It would be great to welcome you again at Sofitel Munich Bayerpost.

Best regards

Alexander Moj
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 12, 2013

We stay in Accor hotels quite often. It seems that they are generally managed by franchisees, so service can be a little variable. We have not been disappointed by Sofitel many times. One, the Sofitel Werribee, Victoria, Australia, was laughably one of the worse hotel experiences we have ever had. Trip Advisor deemed my review inappropriate for some reason and deleted it. In any event, that hotel is no longer a Sofitel, and I'm sure Accor are breathing a sigh of relief.

Anyways, the Sofitel Munich Bayerpost is one Sofitel that Accor can be very proud of. Here is a quick run down.

Good
Excellent location next to The Hauptbahnhof (or main train station), so all kinds of public transport are at your fingertips - the S-Bahn train takes you to/from the airport in 45 minutes - for those not wanting to take a taxi (most are Mercedes - which you would pay over USD100 for in most other places)
The station has lots of food outlets too, if you're on a budget
The building is refurbished (it was the old post office) - our room on level 10 was a beauty
Interior decor of public areas was great - some subdued lighting and yet bright colours in other places
Separate shower with rain head on ceiling (yeah baby)
Bath (with a hand held shower)
Hermes toiletries
Bose sound system with iPhone dock
Free-ish wi-fi - you have to keep logging back in
Robes and slippers
Shoe cleaning service
Good buffet breakfast with custom cooked eggs on request
Friendly staff (although they forgot to bring us toothpaste)
Comfortable bed
Great make up mirror
Nespresso machine
Good bistro
No queues for anything

Bad
TV a little on the small side and not located directly in front of the bed
Stupid mini bar that is touch sensitive (why do hotels bother with these?)
No Hermes hair conditioner nor soap
Not much wardrobe space
A bit light in hangers available
Only two cups in the room
Felt a little underdressed when two Khardashian look alike twins got in the lift with us

Ugly
To be honest, nothing deserving a mention here

Highly recommended!

Room Tip: They wouldn't upgrade us, but I am sure a junior suite would be a great place to stay!
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander_Moj, Hotel Manager at Sofitel Munich Bayerpost, responded to this review, March 27, 2013
Dear guest,

Thank you very much for taking the time to provide such detailed comments about your experience at Sofitel Munich Bayerpost. It is a pleasure to hear how much you enjoyed your stay. We strive to give each guest a magnificent experience of luxury - starting with our high quality of service to exquisite products used in the guest rooms and throughout the hotel. It is good to hear that our guests appreciate our efforts.

I also thank you for your remarks that will help us to improve.

I am sorry that you had such a disappointing experience with a former Sofitel and glad to hear that you gave our brand another chance. It would be great to welcome you again soon - maybe then to one of our junior suites?

Best regards

Alexander Moj
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Munich Bayerpost

Address: Bayerstrasse 12 | 80335 Munich, 80335 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Munich
#8 Business Hotel in Munich
#10 Luxury Hotel in Munich
#16 Family Hotel in Munich
#17 Romantic Hotel in Munich
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Munich Bayerpost 5*
Number of rooms: 396
Official Description (provided by the hotel):
The Sofitel Munich Bayerpost welcomes you in the heart of Munich. Only 100 m from the central railway station, the heritage listed building impresses with architectural class and cosmopolitan hotel culture. Design meets comfort, and French savoir vivre blends with Bavarian joie de vivre in our 396 rooms, 20 meeting rooms and the famous banquet hall. Our unique Spa Lagune and the exciting options in our restaurant, bistro and bar promise to tempt you. ... more   less 
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Also Known As:
Sofitel Munich Bayerpost Hotel Munich
Accor Munich Bayerpost
Munich Sofitel

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