We spent 4 nights here as a family which includes our infant (7 months) and toddler (2 years).
I originally booked 2 hotels with suites to accommodate our family. The other hotel was more expensive though very close to the Maximilian. Let me begin by saying that the Maximilian is wonderful in their communication. All emails I sent were responded to very quickly (I believe they would have responded within the hour had it not been for the time difference and that it was the middle of the night in Germany when I sent them).
I needed 2 cribs which they not only offered for free but guaranteed (the other hotel wanted to charge me 25 euro/night per crib!). The cribs were very nice and included crib sheets (the ones we brought from the States would not have fit the longer cribs in Europe) and a small bear in each crib. They were set up when we arrived which has almost never happened to me when I request a crib in the States.
We had a room with a balcony that faced the garden that was recommended by the staff during our email correspondence; they recommended this to be sensitive to our kids needing more quiet. The suite was quite roomy by European standards. Yes, the elevator is small but it is not much smaller than the one in my apartment building when I lived in Europe for 5 years. This is simply the size of the elevators. It did mean we could only get 1 stroller in at a time but, again, that's the norm.
The bathroom was a decent size and, again, typical from my experience in Europe. The kitchen was fully stocked with the following:
Pots and pans
Glasses of several different sizes and styles
Hotpot (which was great for us for making bottles for the baby)
Nespresso machine (with pods that were refilled daily)
Coffee amenities (sugar, cream, etc.)
The bedroom had a 3-section wardrobe. Each section was big enough for us to fit our large Samsonite bag in. There was also a safe in there.
The bathroom comes with Molton Brown toiletries which are very nice and a higher end brand in London.
The hotel itself is very conveniently located, as other reviewers have stated. Just minutes from the city center, a grocery store, restaurants, Hofbrauhaus, etc. By the way, the bakery on the cobblestone road across from Hofbrauhaus next to the Japanese restaurant and souvenir shops is much better than the one many are recommending here (that you get to by turning right out of the hotel).
The service is also wonderful. The only negative is that the housekeeper came one day when our boys were napping and they would not come back later because we had "refused service." However, after telling them the boys' nap schedule they made sure to clean our room around that time every other day we were there. The hotel staff was also very helpful when our baby needed a doctor they arranged that and asked us almost every time we passed by the front desk after that how he was doing (and one time told me the staff had just been talking about our boy over supper due to their concern).
The breakfast was pricey but not outrageous for a hotel breakfast. The food was good and, like most European food vs. American food, was about freshness and quality versus the absurd, gross quantities we consume in the States (guilty!).
All in all, this was a great hotel, spacious, comfy, conveniently located and with great service.