We finally found (near) perfection outside of Asia! Mandarin Oriental has clearly succeeded to transfer their top-class service levels (at least to Munich). As soon as we drove up to the entrance and gave our names, everyone throughout our stay addressed us by name. We were offered a nice welcome drink at the bar and let to the room. Unfortunately, and that was the only disappointment, the room smelled of cigarette smoke. Note to GM: “We sometimes allow our guests to smoke in their room, but always get it clean afterwards” is inconsistent with “All our rooms are non-smoking”. The situation was quickly rectified by moving us to a similar room on the top floor, followed by a written apology together with a small plate of sweets some times later. The room was spacious, the bathroom fantastic, the bed comfortable and the content of the mini-bar “free” (or lets say included in the room price). Both the fitness room (sufficient equipment) and the sauna are nicely designed, although the later could benefit from more space including a relaxation area. Whatever request we had it was swiftly taken care of and the diner in the restaurant was superb. EVERYONE of the staff tried to please and paired efficiency with friendliness. We have our own ranking list of hotels we visited and the Mandarin Oriental in Munich is tied right on the top. Net, if you can afford to splurge, there is no better hotel in Munich!
- Also Known As:
- Mandarin Oriental Munich Hotel Munich
- Mandarin Oriental Munich Hotel
- Mandarin Oriental Hotel Munich
- Mandarin Munich
- Munich Mandarin Oriental
- Munich Mandarin
Phone Number:
Region:
Germany >
Bavaria >
Munich
Amenities:
Bar/Lounge
Business Center
Fitness Center
Kitchenette
Pets Allowed
Restaurant
Room Service
Shuttle Bus service
Suites
Swimming Pool
Wheelchair access
#1 Luxury Hotels in Munich
#1 Romantic Hotels in Munich
#1 Business Hotels in Munich
#2 Family Hotels in Munich
Price Range:
$$$$
Hotel Class:5 star (5*)
- Official Description (provided by the hotel):
-
With a central location, Mandarin Oriental, Munich is a calm refuge of Neo-Renaissance charm and elegance, providing the highest levels of personalized service. The award-winning hotel redefines luxury within the city’s most historic setting. The hotel is ideally located in the heart of Munich, within the city’s old town, surrounded by museums, the Bavarian Opera House, theatres and the famous Hofbraeuhaus.
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