Beautiful hotel, amazing service and superb location! The hotel is not too large (I think it has about 70-80 rooms). Each guest is treatied very individually. For example, we were addressed by one names during breakfast buffet. Rooms are cosy and beautiful and have the touch of what it takes to be a luxury hotel - every small detail reminds that someone has though of all possible needs that a guest may have: from the automatic bilnds (that one can open/close with a button push without getting up from the bed) to a bottle of Evian that is specially placed every evening next to bed. While one can expect certain standards in a 5 star hotel, Mandarin Oriental has not failed to include any of the possible wishes and special needs of guests. The location of the hotel is great too. It is just a few steps away from the Maximilianstrasse and Marienplatz (the very heart of Munich) and lies nonetheless in a quiet little street to avoid any morning stress of a large city. We can highly recommend this hotel for a short vacation in Munich!

What an excellent place to stay. In my opinion, this hotel has fantastic staff. very helpful, very friendly, its like taking a very comfy warm bath.

Terrific suite, details like heated floors in my bathroom.All amenities are there.
Staff makes you feel an "appreciated guest", but they never push, they are simply "there". Impressive.

Dinner at Mark's is a must. A very friendly manager, waiters that seem invisible, but very attentive. When sitting in the restaurant you can hear the live piano music from the bar below, so nice.

After dinner we decided to have our coffee in the bar, and what happens.....a tray of sweets is presented to us "with compliments from the restaurant". Wow ! Is that nice or what?

Note:
In Bavaria its not allowed to smoke in bars and restaurants anymore, so thats a negative beyond their control. A solution is on its way. The restaurant manager told us there are plans to build a smoking room, including cognac and whiskey bar and cigars for those who wish. When? We'll wait and see, but they do have serious plans.

This is a perfect example how Mandarin tackles a problem, they find solutions. And its shows in their attitude and service.

A great place to stay, I will return for sure.

Having stayed in a number of other hotels in the Mandarin Oriental chain, this hotel more than meets the high standard set by others in the chain.

My wife and I stayed here for 3 nights 1-4 Jan, and it was a great mini break. We'd never been to Germany before, so were unsure what to expect, but Munich is a great city with lots of amazing buildings/museums and things to do, the food is great, beer outstanding and the people very warm and friendly.

The hotel has recently been refurbished, and the rooms are quiet, warm, modern and very clean. Each room has a B & O TV and CD/DVD player, but no hairdryer!! We ate in "Marks", the hotel's restaurant, opting for the 3 course tasting menu with wine, which was fantastic.

Couldn't recommend this hotel enough for a city break, and hopefully will be back.

We stayed 4 nights at the hotel and absolutely loved it. From the beautiful room, to the friendly courteous staff, you couldn't want for anything else. The only negative I could say is that the food at the hotel is very expensive and I found there were much better places to eat very close by that were much less expensive and just as high quality. Our room was large and spacious and everyone went the extra mile to insure our comfort. The city around Xmas is wonderful with the KrisKringel festival and the street vendors. I would highly recommend Munich at Xmas time. The location of the hotel is within walking distance to all of the great shopping and a 5 minute walk to the subway station if you want to get out and explore Munich.