When we booked the hotel we were told that 1) there was on-site parking 2) there was internet 3) we had a non-smoking room. None of this was true. In addition, the room was FILTHY, worse than any hotel I have stayed at in my life and I travel a lot - mold everywhere, stains on the carpet, stinks, sink and shower wouldn't drain, etc. They required payment before we went up to the room (should have been a big clue) we went down and asked for a new room, they said no. We asked for a refund, they said no. They were rude and condescending, we went back to the room and tried to make the best of it until I walked around the bed and my shoe stuck to a stain on the floor. We packed up and left, after 5 months we are still fighting with them through our credit card company - absolute nightmare and completely unprofessional. DO NOT STAY AT HOTEL MARIA MUNICH!
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