We stayed here in night on what would be Thanksgiving eve in the states:-) From the moment we stepped into the lobby we felt welcome and were very impressed with the clean, sleek yet warm decor! I really enjoyed this hotel, felt it was a excellent value and would stay here again!
Staff: Excellent! The staff was very friendly and spoke very good English and politely put up with my very very bad broken German:-)
Rooms: We stayed in room 210. The hotel and rooms are extremely clean and very smartly appointed. The bathroom amenities are hand soap, hand lotion, bath soap, mouth wash, shower cap, q-tips and a blow dryer. Our blow dryer did not work but I brought one with us to will inform the staff when we leave. I know if I had asked they would have fixed it right away. The room I found to be a little too warm and was unable to get it to cool down during the night until I opened a window. The shower has a wonderful rain shower head or hand held. The water pressure is good and the temperature was ok.
Amenities: There is free wifi for every room for up to four devices! This is a wonderful plus as in the states they nickel and dime you for stuff like this. We received two free drinks cards for booking the hotel room online. The breakfast was outstanding! I will add pictures as there is no way to explain the free buffet that comes with your stay. There was 10-15 different kinds of bread/rolls, cereals, fruit, meats, cheese, pancakes, waffles, bacon, sausages, eggs, made to order omelettes and/or eggs, etc. Not only was there a large food offering but they food was fresh and delicious!
Location: Excellent! Near main train station and easy 10 blocks walk to downtown Munich. We walked back from downtown to the hotel on a Thursday night at 11pm and felt very safe! I know a lot of people have mentioned that the area where the hotel is on is a little seedy but I really didn't feel unsafe at all. We took the S8 train from the airport to the München Hbf main train station. It was around a 40 minute ride. It was 20.80 Euro vs 50-70 Euro for a cab beginning on traffic. We grabbed a four seats facing each other and put our luggage in the seat area with us so it would be out of the way. It was a quick 2 minute walk to the hotel.
Note - as you approach the elevators from the lobby, the one on the left is very small and the one of the right is still small by US standards but large enough to get a few people and some luggage in it! Plus is has a very nice lighting system in it:-)