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“Great location, clean hotel!” 4 of 5 stars
Review of Marc Muenchen

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Marc Muenchen
4.0 of 5 Hotel   |   Senefelderstrasse 12, 80336 Munich, Bavaria, Germany   |  
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Ranked #7 of 380 Hotels in Munich
Portland, Oregon, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great location, clean hotel!”
4 of 5 stars Reviewed September 24, 2013 via mobile

We stayed at the Marc Munchen for three nights for the start of Oktoberfest. The hotel was very clean, comfortable beds, and the breakfast could not have been better. The hotel was a little pricey when we were there but I believe this was due to Oktoberfest. Very central location to the central train station. We would stay here again!

  • Stayed September 2013
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcmuenchen, . at Marc Muenchen, responded to this review, September 30, 2013
Dear " Jenni R",

Great! You enjoyed your stay in our hotel. Thanks a lot for the positive review.

Kind regards
the staff of Hotel marc**** munich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
  • Turkish first
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English first
Dhahran, Saudi Arabia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 24, 2013

We just returned from staying at the hotel for the opening of Oktorberfest 2013. The hotel was clean, good location and a nice breakfast bar.
The one execption-a group of us were sitting in the downstairs lobby enjoying some afternoon cocktails and discussing our Oktoberfest experiences one of the hotel staff members came over and asked me to keep the noise level down because there was a complaint from the first floor. While I understand there are other guests in the hotel the way it was handled was in very poor taste. Mr. Mattas should have asked me to step aside with him to discuss any concerns he may have had.
This experience put a bad damper on the rest of my stay at the hotel. I will not be returning to this property next year for Oktoberfest.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcmuenchen, . at Marc Muenchen, responded to this review, September 30, 2013
Dear "ExpatsinKSA",

It is ice to hear that you enjoyed your stay with us, but at the same time we are also very sad that we couldn’t satisfy you in all points.

Kind regards
the staff of Hotel marc**** munich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt Isa, Queensland
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 16, 2013

We stayed for 3nights here. The hotel is fantastic- clean and modern with a great breakfast. The staff were very helpful. Free internet as well.

The location is fantastic- right opposite the train station where the main tours all leave from. It is about a 10-15min walk to Marianplatz- a pleasant walk.

The only negative thing is the area of the hotel- being near the train station it is seedy and very dirty- we often smelled urine in the streets. However, i would stay here again as it is really only 2 small blocks that are unpleasant. I was travelling with my husband but as a female in her late twenties I would still feel comfortable on my own at night.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcmuenchen, Verkaufsleiter at Marc Muenchen, responded to this review, September 17, 2013
Dear "qlder_03",

It's lovely to hear that you have your residence in such good memories.

Sincerely,

Beate Auer and the staff of Hotel marc**** munich
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London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2013

Being right next to the train station, the area is quite dodgy... and in fact, when I got into Munich at about 10.30pm, I was walking to the hotel and there was a man on the street smoking a cigarette which I walk around to avoid walking into him, and he stuck out his foot to trip my suitcase and then started laughing! So the area is definitely not the best, but the hotel itself was modern, clean and nice. Good room and I liked the little extra touches of providing pillow mist to help you sleep better and mouth wash in the bathroom! The hotel staff were a bit grumpy and unpleasant for no reason, so if you're in Munich for only one night and don't have a large budget, I definitely recommend staying here. Breakfast was great as well.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcmuenchen, Verkaufsleiter at Marc Muenchen, responded to this review, September 17, 2013
Dear "Jana P",

Thank you for your recommendation.
It would be nice if you could choose again our house during your next city trip in Munich .

Kind regards
the staff of Hotel marc**** munich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CALCUTTA, INDIA
Top Contributor
64 reviews 64 reviews
48 hotel reviews
Reviews in 33 cities Reviews in 33 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 12, 2013

The hotel is next to the Railway station. Very modern and well appointed. Rooms are little small but very nice. The bathroom is modern and of good size. Has a big rain shower. The Breakfast is very good with lots of hot and cold choices. The spread is as good as a 5 star. Overall a good 4 star hotel in Munich

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcmuenchen, Verkaufsleiter at Marc Muenchen, responded to this review, September 14, 2013
Dear Subirghosh,

We are very happy while reading you felt so comfortable with us and you could inspire our breakfast buffet and also the room with our comfortable bathroom. Thanks a lot for your good rating ("5 Star hotel").

Kind regards
Beate Auer and the staff of Hotel marc**** munich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Top Contributor
90 reviews 90 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 12, 2013

This modern, comfortable hotel is a 5 minute walk from the Central Munich train station (Hbf) so a 45 minute train ride from the airport almost delivers you to the front door of the hotel. It is within easy walking distance of the Marienplatz, Karlplatz and Hofbrauhaus so if you're in Munich for a quick stay and want to hit your to do list in Munich efficiently, this is your place. The hotel has an upscale, trendy feel to it, and our room on the first floor was quiet. Comfortable bed and great shower to help ease the jet lag. The staff was extremely helpful, even charging my iphone 5 and ipad mini because I had forgotten my charger. The front desk made excellent restaurant recommendations and helped me book my train ticket to Passau. I booked the room on booking.com for about €125 w/taxes per night which was an excellent price for a king size bed in a high quality hotel in such a convenient location. The breakfast was expensive but of good quality and very extensive. I just can't eat €20 worth of food for breakfast. As mentioned in other reviews, the street is kind of seedy with several youth hostels, but this hotel is head and shoulders above it's surroundings.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcmuenchen, Verkaufsleiter at Marc Muenchen, responded to this review, September 14, 2013
Dear "HolyBattGirl",

Thank you for describing your stay in detail and also for your time you took to write these excellent comment.
We look forward to welcoming you again in the future with us.

Sincerely,
Beate Auer and the staff of Hotel marc**** munich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 11, 2013

We stayed at the Marc for three nights and had an overall good experience. We were one adult, one older teenager.
The good:
Breakfast buffet was just marvelous!
Free still water in the lobby
Good location, close to the main train station
Nice room, linens, fabulous rainfall shower.

The bad:
Air conditioner didn't work in our room, even though we told them twice it was never fixed.
Had to sleep with windows open on a very busy street.
When we checked out they tried to charge us for minibar items we hadn't used and said that we were issued a voltage converter when we checked in (we were never issued a converter, we have several of our own) and tried to charge us for that as well. Sadly that as our last experience was a poor one, could have a better system in place to verify such things, I think.

The general:
It would be helpful to have better directions to get to the hotel "Across the street from the central train station" is a bit misleading, if you just come out of the train station and look around you will not find it. You must follow Bayerstasse to Senefeldstrasse to get to the hotel. Come out of the station by the Starbucks, turn left and walk past Burger King. The street the hotel is on has an Italian restaurant on one corner and a shoe store advertising Birkenstocks on the othe corner. The crosswalk is about half a block down from the actual street.

All in all a decent experience that could have been made better by a few small adjustments.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcmuenchen, Verkaufsleiter at Marc Muenchen, responded to this review, September 14, 2013
Dear " Linda",

Thank you for describing your stay in detail.
It is wonderful to hear that you enjoyed your stay with us, but at the same time we are also very sad that we couldn’t satisfy you in all points.

"better directions to get to the hotel" - we have a description on our homepage, a very éxactly one.
"Air conditioner didn't work in our room etc. - we had already a conversation with the staff to give detailed informations to our clients.
The normal procedure upon departure is to double check with the clients the charges figuring on the invoice. Sorry for this mistake.

Kind regards
Beate Auer and the staff of Hotel marc**** munich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marc Muenchen

Address: Senefelderstrasse 12, 80336 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#4 Family Hotel in Munich
#4 Luxury Hotel in Munich
#6 Romantic Hotel in Munich
#9 Business Hotel in Munich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marc Muenchen 4*
Number of rooms: 80
Official Description (provided by the hotel):
The "marc munich" - New Business-Design-Hotel centrally located, but still quiet, in the heart of the Isar Metropolis offers 80 exclusively furnished doublerooms. ... more   less 
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Also Known As:
Mark Hotel Munich

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