We had booked 7 rooms for last night several months in advance; two further rooms were booked a few weeks ago. All of them got written confirmation by email.
In spite of that, they didn't keep one of the last two reservations with some very puzzling explanation. Furthermore, the way they communicated the lack of rooms for the night was very unpolite. Definitely, I'll never use Motel One in garching anymore (there are two good alternatives just next door).
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