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“Beware! Avoid at all costs.” 1 of 5 stars
Review of Hotel Wallis

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Hotel Wallis
3.0 of 5 Hotel   |   Schwanthalerstrasse 8, 80336 Munich, Bavaria, Germany   |  
Hotel amenities
Ranked #150 of 380 Hotels in Munich
Oxford, England
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
130 helpful votes 130 helpful votes
“Beware! Avoid at all costs.”
1 of 5 stars Reviewed January 16, 2014

Avoid booking Hotel Wallis. It's such a shame my experience of staying here was so poor, as Munich is a great city.

Location is pretty good - ie, it's a short walk to the city centre, even if the road is a bit shabby (the hotel is next to a McDonald's, and there are casinos and sex shops along the street). The railway station is close by.

Location is the only good aspect I can think of, however. The room was nothing like the pictures on their website, and rather than decoration in 'typical Bavarian style', it looked like the kind of soulless box you'd get in student accommodation (see picture). This was no way what I'd expected for the price. I have also never encountered such a poor excuse for a pillow, which was basically an open-ended sack with a sliver of material inside. Using rolled-up towels up gave a marginally better night's sleep.

The worst problem was the hotel's false advertising of services, and the obstructive manner of staff. I paid for a package including room and breakfast on Expedia, but was told on arrival by an unfriendly receptionist that I was not allowed to have the breakfast I'd paid for as their records said I was booked on a 'room only' basis.

When I returned home I formally contacted the hotel about this and asked for an explanation, but they couldn't be bothered to respond to my email.

I then took it up with Expedia, and (so far) they tell me the hotel haven't bothered to respond to them either! I believe they're still investigating what's going on at Hotel Wallis; bizarrely, breakfast is apparently supposed to be free to all guests, so I'd love to know why staff told me I wasn't allowed to have it during my stay. All thanks to Expedia, who have credited money back to my account... I hope they have more luck pinning Hotel Wallis down than I did.

Avoid, avoid, avoid. There are plenty of other better places to stay in Munich for better value, and it's not worth trusting Hotel Wallis with your money.

  • Stayed December 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2013

I recently stayed here whilst visiting the christmas markets with my family. The rooms were modern and well decorated. Clean and well equipped. The staff were very friendly and went out of their way to help you.
A great centrally located hotel.
Would recommend to others.

Room Tip: Rooms on the back of the hotel have a little balcony if you fancy a little outside space. Ask for a...
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palma de Mallorca, Spain
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 28, 2013

Great location near Central Station and Stachus. Typical german average sized city hotel.
Nice Staff and wonderfully assorted breakfast buffet!
Good food options nearby(this of course does not include next door McDonalds!)
Rooms are standard level, but staff and good location makes up for litle details.
Always again!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Nebraska
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2013

We stayed at the Wallis Hotel in late September. We had a room in the back of the hotel so there was no noise. The bed was very comfortable. The hotel staff was very helpful. We were close to the train station and other transportation. The breakfast was good, a lot of choices.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 10, 2013

we stayed here October 2013 for 3 nights. The hotel is pretty great. the beds are nice and big and comfortable, the staff was very helpful, and there was enough space for me and my husband who is 6'7. My only complaint would be the noise and the location on the street. we could hear a screaming child for hours one night, and we couldn't even tell if it was outside or in another room, that's how clear the sound was.

If you are going to Munich during the Oktoberfest time this room is a great location in terms of you can get to everywhere you want to go just by walking. It doesn't have the prettiest of views, but it will definitely get the job done!

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
55 reviews 55 reviews
52 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 8, 2013

Very pleasant hotel - clean, comfortable, great location a short walk from the train station. The receptionist was really friendly and helpful.

It was a little noisy on the street below throughout the night - probably due to the fact that Oktoberfest was taking place when I was there.

My other gripe is that the room was incredibly expensive for a 3 star hotel. Possibly due to the fact that prices are inflated during the Oktoberfest season? On top of that wifi was not free.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Issaquah
Top Contributor
61 reviews 61 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 4, 2013

good location--3 blocks train station and 2 for busses. 4 blocks to Marienplatz.
some people caution about sex shop across street- not really a problem -typical large city thing. Mc Donalds is next door to hotel. The beds are, nice place is clean and front desk helpful. This is not the Ritzs, but nor are the prices. We stayed 3 nights and enjoyed the time. 6 late 50yrs.

Room Tip: go to open mkt at Marienplatz for food and drink good prices and lots of fun
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Wallis

Address: Schwanthalerstrasse 8, 80336 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#81 Business Hotel in Munich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Wallis 3*
Number of rooms: 54
Official Description (provided by the hotel):
3-star-hotel directly in the center of Munich.54 comfortable rooms individually furnished with bath/shower/WC,Sat-Flat-TV/radio, telephone, minibar, internet access (WIFI andhighspeed-access), double-glass windows (rooms to the street) orbalcony (rooms off the street).A very rich breakfast-buffet is included in our rates. ... more   less 
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Also Known As:
Wallis Hotel Munich

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