Likely, only a few rooms resemble the ones shown on its website. I had unfortunately made the mistake of prepaying my four-day stay in Munich at this hotel over the internet. The room I was given on the first night looked as if it had not been cleaned for years: filthy, stained carpet; stained fabric headboard; stained lampshades; missing light fixtures; dim light bulbs; all of which contributed to the room's miserable atmosphere. The next morning when daylight broke, I understood why the room was kept so dim! I complained to the front desk clerk about the dirtiness, how the room bore no resemblance to what is shown on their website, and asked to be moved to one of the hard-floor, spacious rooms shown on the hotel's website. The clerk responded that my room was different because it was a single, not a double as shown on the website. I retorted that single should not equate to filthy. She arranged a transfer later in the day.
Wireless internet never worked during my stay. The excuse: the signal was not strong enough to reach all the way up to the sixth floor. But the inconvenience was nothing compared to the filth of the first night!
Last, though conveniently located directly across from the Hauptbahnhof, the rooms are all subject to the extreme noise of arriving and departing trains late into the night and early in the morning.
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- Also Known As:
- Regent Munich
- Regent Hotel Munich
- Munich Regent