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“Excellent Hotel at the Airport” 4 of 5 stars
Review of Hilton Munich Airport

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Hilton Munich Airport
5.0 of 5 Hotel   |   Terminalstrasse Mitte 20, 85356 Munich, Bavaria, Germany (Formerly Kempinski Hotel Airport München)   |  
Hotel amenities
Ranked #26 of 383 Hotels in Munich
barrie
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
“Excellent Hotel at the Airport”
4 of 5 stars Reviewed November 13, 2012

We booked this hotel when we purchased our flights to Munich. It was an excellent pre-paid option that turned out to be a great value. The service was impeccable, the staff friendly and professional.

The room was clean and included good quality toiletries and bedding. It was super quiet which is always a blessing when travelling. Several restaurants in the hotel, or you can wander over to the terminal which also has a small grocery store including wine and beer, as well as several restaurants.

I would not hesitate to recommend this hotel, and when flying in and out of Munich, I will stay there again.

Room Tip: When booking, request a quiet room,
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,269 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
Montgomery, Alabama
1 review
5 of 5 stars Reviewed November 13, 2012

Rooms amazingly quiet. Service eager. Food very good in the courtyard. Just a first class experience overall. You can absolutely not hear anything in these rooms, airplanes, adjoining rooms, hallway chatter ... nothing. Beds comfortable. Room size is good. Wi-fi is free but a real pain. Every time you open the browser you have to log in all over again. The signal was too low in the room for a connection. Bad news for a business oriented modern hotel.
ALERT: Book and pay for the rooms online and you have a 90% cancellation fee. In other words there are no refunds once you have booked. For another stay we booked two months ahead, had to change one month ahead but they could not accommodate because they were all booked. So we had to cancel with a 90% cancellation fee one full month ahead with them being fully booked. Rip-off. I hope they are proud.

Room Tip: All rooms are incredibly quiet.
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murphey11, Guest Relations Manager at Hilton Munich Airport, responded to this review, November 15, 2012
Dear Guest,

Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that we could contribute to making your stay a first class experience.
Our special early booker rate is non-cancellable but all other rates are cancellable until 2.00pm on the arrival date with the exception of trade fairs or special events (e.g. Oktoberfest) in Munich.

We thank your for your comments and hope to welcome you again soon.

Yours sincerely,

Claudia Soost
Assistant Guest Relations Manager | Web Coordinator
Kempinski Hotel Airport Munich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glastonbury, Connecticut
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 8, 2012

We were put up at the Kempinski by Audi, prior to picking up our car via their European delivery program. After long flights and delays coming from the U.S., it was so nice to pick up our luggage and make the short walk to the hotel. The common areas are very spacious and pleasant. The room was extremely quiet and comfortable. Breakfast buffet was great. Would definitely stay there again if I needed to be near the airport.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murphey11, Guest Relations Manager at Hilton Munich Airport, responded to this review, November 12, 2012
Dear Guest,

Thank you very much for sharing your positive experience on TripAdvisor.
It is a pleasure to read that you have had such a satisfying stay with us andwe hope you will be coming back soon to Kempinski Hotel Airport Munich.

Yours sincerely,

Claudia Soost
Assistant Guest Relations Manager | Web Coordinator
Kempinski Hotel Airport Munich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 7, 2012

Hotel Kempinski Munich airport is only a few steps from terminal 1 and 2 (just in between).
It was so perfect, that I have nothing to add. The best of many hundreds hotels I have visited!
Just enjoy it!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murphey11, Guest Relations Manager at Hilton Munich Airport, responded to this review, November 14, 2012
Dear Guest,

Thank you very much for sharing such a nice comment here on Tripadvisor.
We are happy to hear that you enjoyed your last stay with us.
It will be our pleasure to welcoming you back soon at Kempinski Hotel Airport Munich.

Yours sincerely,

Claudia Soost
Assistant Guest Relations Manager | Web Coordinator
Kempinski Hotel Airport Munich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cyprus
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 5, 2012

I was staying here specifically because I had to attend one of those meetings that are held at airports in order to make it easy for travellers from different countries to meet up somewhere central - in this case Munich. In that respect, this hotel is perfect since it links directly to the airport. Of course, it feels a bit depressing to fly somewhere only to stay in an airport, but this was business, not pleasure. Having said that, the Kempinski is very plush, very comfortable (and expensive, but that is to be expected). It is run with typical Germanic efficiency, and all the staff are very professional and very polite. So if money is not tight and you want something convenient (and very comfortable) for Munich airport (which bear in mind is some considerable distance from Munich itself), this is an excellent choice.

  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

We stay at Kempinski arriving from other destinations and having to overnight in Munich to fly back to Canada.
You cannot imagine better location for the hotel before your flight. The hotel is located right at the terminal and you just have 2 minutes walk from the hotel to check-in counter.
The stuff is friendly and professional, the rooms are clean and comfortable. No noise from the airport. We always have a nice rest before a long transatlantic flight.
We would highly recommend Kempinski Airport Hotel in Munich. The hotel deserves its well known brand name.
Natalia K.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2012

I've stayed at Kempinski Hotel Airport several times and have never beed disappointed with the service or comfort. Excellent place if your stay in Munich is short. The train station to downtown Munich is a few steps away. Well appointed, quiet, comfortable rooms. Breakfast is full of excellent choices. Wifi is available in the room at a surcharge and it's connection speed is slow

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Munich Airport

Address: Terminalstrasse Mitte 20, 85356 Munich, Bavaria, Germany (Formerly Kempinski Hotel Airport München)
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Munich
#11 Business Hotel in Munich
#14 Luxury Hotel in Munich
#18 Family Hotel in Munich
#19 Romantic Hotel in Munich
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Munich Airport 5*
Number of rooms: 389
Official Description (provided by the hotel):
Hilton Munich Airport is located between Terminal 1 and 2 at the Munich Airport, just a few steps beyond customs and 35km north-east from Munich city centre. The four-story and transparent hotel was built in 1994 and set in the futuristic landscape of Munich Airport. The center structure marks a 1,400 sqm glass atrium with 20 tropical palm trees. The 389 rooms and suites are equipped with functionally amenities such as sound-proof windows, black curtains, a relaxing chair and working desk. The fit & fly SPA including indoor pool, sauna, steam bath, gym as well as SPA treatments offers the guest a perfect location for refreshment and relaxing. At the elegant restaurant charles lindbergh they offer regional cuisine and regular theme buffets from Friday to Sunday for up to 200 persons. Or relax at our Nightflight Bar with fantastic drinks and snacks. ... more   less 
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Also Known As:
Kempinski Hotel Munich

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