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“Lovely stay at a convenient location” 5 of 5 stars
Review of Sheraton Munchen Westpark Hotel

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Sheraton Munchen Westpark Hotel
4.0 of 5 Hotel   |   Garmischer Strasse 2, 80339 Munich, Bavaria, Germany   |  
Hotel amenities
Ranked #53 of 380 Hotels in Munich
Shenzhen, China
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Lovely stay at a convenient location”
5 of 5 stars Reviewed 1 week ago

Munich westpark sheraton hotel is right above the U-bahn and 3 minutes walk to S- Bahn. Coming to and from the hotel to the downtown of Munich is very conveiant. The upgarded I received was nice and I loved all day food service at the lounge. The fitness center was quite unique layout. The front desk are very helpful in all ways. highly recommended!

Room Tip: The suite was quite spacious. Add the executive lounge access is a treat.
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  • Stayed November 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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619 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Texas, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After staying in small, centrally located hotels for a few nights, it was quite a treat staying in the Sheraton. Big room with a big shower. Room service, wifi, all the amenities. Of course, you are getting what you pay for! However, it is not in the best location for exploring in Munich. Luckily, we were exhausted when we arrived, and a comfy bed was more appealing than a night exploring anyways.

  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I spent 5 nights at the Sheraton Munchen Westpark during Oktoberfest. The hotel was about a 15 minute walk from Oktoberfest and right across from the trolley. The room was spacious and the staff very courteous and the overall ambiance superb. Just a fantastic experience.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWestpark, Manager at Sheraton Munchen Westpark Hotel, responded to this review, 1 week ago
Dear Vitaly,
Thank you so much for your stay and the amazing feedback. It was my pleasure to share it with the entire team.
You hit the nail on the head when speaking about our location – while being located a bit on the edge of the city center we have a great public transportation just in front of the hotel, and are in walking distance to the Oktoberfest.
Its always great to read, that even in times with so much business like the Oktoberfest, we managed to exceed your expectations.
We hope to welcome you back soon!
Heinrich, Hotel Manager
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Birmingham UK
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sheraton Westpark is not central but very close to the U-Bahn underground and it is only a few stops to the city centre. My room was spacious and clean. The shower was not very powerful and a bit temperamental as the water temperature kept changing from warm to hot quite a few times.
My room was unfortunately close to the lift and the service room and the noise level increased by 7 a.m. to such a level that I was woken up.
The breakfast buffet offered a wide variety of food and I enjoyed especially the "local selection" which offer white sausages and brezels.
The staff at reception were kind and helpful, likewise the waiters at the breakfast room.
Unfortunately, they charge for WiFi.

Room Tip: ask for a room far away from lift and service rooms
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  • Stayed December 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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SheratonWestpark, Manager at Sheraton Munchen Westpark Hotel, responded to this review, 1 week ago
Dear Westpark Guest,
thanks for checking in and sharing your experience with us.
Unfortunately, it seems like your expectations were not met while visiting us. I would like to take the opportunity to respond to your comments.
Firstly, your remarks are what make our hotel and service better, as they let us see where there is room for improvement.
While it seems like you enjoyed the location due to the central connection to the public transport in Munich, you couldn’t enjoy your good nights rest due to noise in the hallway.
If you wish, you can sign up for Starwood Preferred Guest, our loyalty program, and when making your next reservation you have the possibility to chose room preferences from your mobile device. We will then do our best to fulfill these desires.
Regarding the WIFI, it seems like there was a lack of communication. We do offer free WIFI in our lobby area surrounding our Link@Sheraton, as well as in some room categories.
However, great to read that after waking up so early you could enjoy our breakfast buffet.
Thank you so much for your feedback and we do hope to welcome you back soon!
Heinrich, Hotel Manger
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New York
Top Contributor
64 reviews 64 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is conveniently located by the underground where you can easily get to the city center. It is a decent hotel with well appointed and spacious rooms. The lobby/ bar area is very comfortable. The staff is welcoming and accommodating at the bar and the front desk. I only had breakfast at the hotel but it was very good. The staff at breakfast could be a bit more friendly and prompt. Both mornings of my stay I felt as if I were more of a bother than a paying guest. I would not go out of my way to stay here again but might if the circumstances were right.

Stayed November 2014, traveled solo
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SheratonWestpark, Manager at Sheraton Munchen Westpark Hotel, responded to this review, 1 week ago
Hello Marty,
Thanks so much for sharing your experiences with us.
I love to reed, that you enjoyed our breakfast and its wide variety. Its great that you make us aware about the friendliness at breakfast, as this will directly be discussed during our next culinary meeting.
We always aim as being great and welcoming hosts, however it seems like on this day we weren’t very successful at it.
Please rest assured that we will make our team aware again.
Hope to see you again,
Sven, Executive Chef
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Tinley Park, Illinois
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used Munich as our "base" to visit Christmas markets in Munich, Salzburg, Nuremberg and Salzburg. We stayed at this hotel for ten nights.

The best things about the hotel--
--convenient to rail service
--comfortable beds
--well laid out rooms
--friendly staff
The only things we didn't like--
--no free Wi-Fi
--terrible TV selections (we didn't spend much time watching TV, but when we did have it on, the only English options were political and business heavy news programs)

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingdom of Georgia
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in a calm area in Munich, just above the underground station (U4,U5) which makes it easily accessible to every location in Munich. It is close to the Octoberfest attraction site as well.
There's free and fast wi-fi, clean and comfy rooms + gym. The staff is very friendly and kind. We have been assisted to plan our sight-seeng tours in and outside Munich. Especially Ms. Zimmer was very kind to make all reservations for us during the stay.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Munchen Westpark Hotel

Address: Garmischer Strasse 2, 80339 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Business Hotel in Munich
#29 Luxury Hotel in Munich
#39 Family Hotel in Munich
#58 Romantic Hotel in Munich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Munchen Westpark Hotel 4*
Number of rooms: 258
Reservation Options:
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Also Known As:
Sheraton Munich
Munich Sheraton

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