We were so thrilled w/ our stay. It was a beautiful slice of old world charm in a good sized city. We liked the location, walked to the main squares, and enjoyed our sojourns through the hotel's neighborhood which is full of antique, book and boutique shops. Staff was very helpful & pleasant, breakfast was a wonderful start to the day, and room was quiet, comfortable and quite pretty.
There was a lovely public room w/ small bar and the breakfast room looked out on a darling garden. This is just the type of place we love to find......A nice slice of heaven!
We would definitely stay there again. As for the key holder, as per many older hotels, this was left at the desk on our outings and retrieved when we came back.