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“A little out of the way, but a very nice hotel” 4 of 5 stars
Review of Four Points by Sheraton Munchen Central

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Four Points by Sheraton Munchen Central
4.0 of 5 Hotel   |   Schwanthalerstrasse 111, 80339 Munich, Bavaria, Germany   |  
Hotel amenities
Ranked #88 of 378 hotels in Munich
Vancouver, BC
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“A little out of the way, but a very nice hotel”
4 of 5 stars Reviewed December 13, 2012

My wife and I arrived into Munich via train. We caught a tram (#18 or #19 will do) 3 stops and then walked for approx 5-10 minutes. If you are packing light this will be a breeze.

The hotel itself is very clean and the lobby/bar are kind of funky and cool. The hotel staff are very friendly and helpful as we were checking in, and continued to be as we asked questions. We stayed for two nights and had a classic room with a king size bed. The room was quite big by European standards, as well as very clean, and the bed was very comfortable.

There is free wifi in the lobby as well as two computers for you to use. Like I said, it's a little out of the way as youo have to train it to get back to Munich Central station. The area around the hotel is kind of blah as everything closes relatively early. All in all the rooms and staff were great, and if you don't mind tramming it a little bit the hotel should be a good fit.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, General Manager at Four Points by Sheraton Munchen Central, responded to this review, December 15, 2012
Dear Oilers123,

Thank you very much for taking the time after your hotel stay to write this detailed review.

I am very happy to read, that you enjoyed your stay and that the cleanliness and the friendliness of my staff stayed in your memory. I will definitely share this with them.

I would also like to thank you for your description how to get to the hotel. As you said it is not too far away. You can walk to the city center , which takes about 20 to 30 minutes or you can take the Tram which is faster.

I hope I can welcome you again the next time you are in Munich.

Yours,


Sven L. - General Manager
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353 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Fremont, California
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 25, 2012

I stayed here for three nights. Rooms are really good by european standards. Large, very clean and most importantly, very comfortable beds. Bathroom was ok. The staff are extremely courteous and helpful, repeatedly wen t out of their way to assist me with my questions/requests. There is a lounge/bar area with free wifi and its a comfortable place to hang out and get work done or relax. Had dinner the evening i arrived and found it mediocre. The location is the most important attribute of this hotel to check out. Good or bad depending on your needs. It is outside the city center area (even though it is called Munich Central), literally 100 yards from the Oktoberfest grounds. The place goes quiet by 7.00pm so its not easy to just walk out and go to restaurants, shops, etc. However, it is a 5 minute walk to the U-bahn and literally 5-10 minutes by train from the city center (marienplatz, main station etc.). If you are comfortable taking the train to get around, it is a fine place to stay. I also found their room rates very competitive and affordable, you get excellent value.

Room Tip: If you are going back and forth, get a daily pass on the train. The map on the hotel website is a bi...
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, General Manager at Four Points by Sheraton Munchen Central, responded to this review, November 26, 2012
Dear GS S

Thank you for taking the time to write these positive comments on Tripadvisor.

I have passed your post to my staff. It is nice to hear that we did everything right so that you enjoyed your stay.

I hope I can welcome you again the next time you are in Munich,

Yourd Sven L.
General Manager
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Sussex
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 19, 2012

Just back from a 2 night stay. Hotel was spotlessly clean, good location - 5 minute walk to tube station and nice and quiet.
Was impressed with breakfast choice, read previous comments and was a bit unsure but can quite honestly say we have a good breakfast on both mornings (our breakfast was inc in the price at time of booking).
Bed was really comfortable, there was even an iron and ironing board in room.
The only thing I would say that could be improved would be more choice of english tv channels.
After our first visit to Munch we will be returning next year and will be booking same hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 21, 2012
Dear NikNak32,

Thank you very much for taking the time to write your comments on Tripadvisor.

I am happy to read that you enjoyed your stay with us and that you will return the next time you are in Munich.

Greetings

Yours Sven L. - General Manager
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Droitwich
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 19, 2012

So the reception staff are very welcoming and full of useful knowledge, that's a plus, as is the quietness of the hotel, and a nice comfy bed, but the negatives - the shower just takes forever to get a setting that works, then it does the hot/cold/hot thing which is irritating. There's no restaurant in the evening, it's a four star hotel, it should have a restaurant, and it should make it clear on the web site. Likewise TV, it's nice to be able to chill out for an hour and grab a bit of telly, in 90% of 4* hotels there's a good selection of channels, not just the news in English, not here, it's the news or nothing. The minibar, I'm no great drinker, but again I expect a mini bar to have drinks in it, not this one, you have to get your own, the fridge is in place, just empty - not good enough. And last but by no means least, breakfast, 19 Euros, come on. Clearly they have a problem with people using the minibars and not paying hence the lack of drinks, but they then charge a huge amount for breakfast, but half the time no one actually knows who's had it. We were asked for our room number once on four days.
Bit of management required I think.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 21, 2012
Dear DroitwichCaffrey,

Thank you very much for your detailed comments on Tripadvisor. These are very usefull for us because we want to know how our guests experience the stay with us so that we can improove our services

I hope you will visist us again the next time you are in Munich.

Yours Sven L. - General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, USA
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 12, 2012

The property is as advertised, and experienced elsewhere in the world. It is a Four Points by Sheraton standard hotel. It was comfortable and safe, with the staff friendly enough. I left something in the room and returned five days later and it was returned to me. I appreciated that very much. The wireless internet was very weak on the fifth floor and third floor. The balconies that open up to the street don't really look out onto anything particular, just a street on the outside of the central city. The key is to walk to the rail and take the train into the main area of town. Modern and clean, with TV audio played in the bathrooms. Interesting.

Room Tip: If you plan on using the wireless, ask for where they know the signal strength is the best. It was q...
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, General Manager at Four Points by Sheraton Munchen Central, responded to this review, November 13, 2012
Dear Jdoggings,


thank you very much for taking the time to write your positive comments on Tripadvisor.

I am very happy to read that your stay was satisfactory and that you got your left items back when you returned.

I hope you will stay with us again the next time you are in Munich.

Yours
Sven L. - General Manager
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東京
Top Contributor
150 reviews 150 reviews
81 hotel reviews
Reviews in 60 cities Reviews in 60 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 2, 2012

It is located just a few minutes walk from subway station. it took a while to check in as the reception area is not so spacious and not many staff attended. I think public space of ground floor is bit too tight compared to the guest room capacity. However the room was comfortable and clean.

Room Tip: Not face to the main road.
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 6, 2012
Dear Masaofc,

Thank you very much for staying with us and taking the valuable time to share your experience with other Tripadvisor user.

I hope you enjoyed your stay although it took a bit to check in. I will speak with my staff in order to avoid such situations .

I hope to welcoming you again.

Yours
Sven L.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 20, 2012

We found that to be a mix of good and bad. Being able to just drop by and walk thru the Oktoberfest without walking far or taking the metro was a big plus, but then if we weren't enjoying Oktoberfest, we had to deal with the hordes of people in all stages of sobriety when heading back to the hotel. Also, a pretty decent trek to Marienplatz which kind of served as a home base for us for the Mike's Bike Tour, central market, and other sightseeing.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 6, 2012
Dear Tracy,

thank you very much for staying at the Four Points by Sheraton munich Central and taking the time to write a review on Tripadvisor.

I hope you enjoyed your stay and Oktoberfest. Due to the very close location of the hotel to the Oktoberfest it is quite busy during that time off year in the area. Please be assured that is more quiet in the " Oktoberfest-free" months.

I hope you will be back the next time you come to Munich.

Yours
Sven L.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Munchen Central

Address: Schwanthalerstrasse 111, 80339 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#42 Luxury Hotel in Munich
#68 Romantic Hotel in Munich
#78 Business Hotel in Munich
#88 Ski-In / Ski-Out Hotel in Munich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Munchen Central 4*
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Also Known As:
Four Points By Sheraton Munchen Central Hotel Munich
4 Points By Sheraton Munchen Central
Four Points Munchen Central
Four Points Munich
Sheraton Munich
Munich Four Points
Munich Sheraton

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