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“Good Hotel, but check out the location before you book” 4 of 5 stars
Review of Four Points by Sheraton Munchen Central

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Four Points by Sheraton Munchen Central
4.0 of 5 Hotel   |   Schwanthalerstrasse 111, 80339 Munich, Bavaria, Germany   |  
Hotel amenities
Ranked #63 of 390 Hotels in Munich
Certificate of Excellence
Fremont, California
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good Hotel, but check out the location before you book”
4 of 5 stars Reviewed November 25, 2012

I stayed here for three nights. Rooms are really good by european standards. Large, very clean and most importantly, very comfortable beds. Bathroom was ok. The staff are extremely courteous and helpful, repeatedly wen t out of their way to assist me with my questions/requests. There is a lounge/bar area with free wifi and its a comfortable place to hang out and get work done or relax. Had dinner the evening i arrived and found it mediocre. The location is the most important attribute of this hotel to check out. Good or bad depending on your needs. It is outside the city center area (even though it is called Munich Central), literally 100 yards from the Oktoberfest grounds. The place goes quiet by 7.00pm so its not easy to just walk out and go to restaurants, shops, etc. However, it is a 5 minute walk to the U-bahn and literally 5-10 minutes by train from the city center (marienplatz, main station etc.). If you are comfortable taking the train to get around, it is a fine place to stay. I also found their room rates very competitive and affordable, you get excellent value.

Room Tip: If you are going back and forth, get a daily pass on the train. The map on the hotel website is a bi...
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, General Manager at Four Points by Sheraton Munchen Central, responded to this review, November 26, 2012
Dear GS S

Thank you for taking the time to write these positive comments on Tripadvisor.

I have passed your post to my staff. It is nice to hear that we did everything right so that you enjoyed your stay.

I hope I can welcome you again the next time you are in Munich,

Yourd Sven L.
General Manager
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Sussex
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 19, 2012

Just back from a 2 night stay. Hotel was spotlessly clean, good location - 5 minute walk to tube station and nice and quiet.
Was impressed with breakfast choice, read previous comments and was a bit unsure but can quite honestly say we have a good breakfast on both mornings (our breakfast was inc in the price at time of booking).
Bed was really comfortable, there was even an iron and ironing board in room.
The only thing I would say that could be improved would be more choice of english tv channels.
After our first visit to Munch we will be returning next year and will be booking same hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 21, 2012
Dear NikNak32,

Thank you very much for taking the time to write your comments on Tripadvisor.

I am happy to read that you enjoyed your stay with us and that you will return the next time you are in Munich.

Greetings

Yours Sven L. - General Manager
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Droitwich
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed November 19, 2012

So the reception staff are very welcoming and full of useful knowledge, that's a plus, as is the quietness of the hotel, and a nice comfy bed, but the negatives - the shower just takes forever to get a setting that works, then it does the hot/cold/hot thing which is irritating. There's no restaurant in the evening, it's a four star hotel, it should have a restaurant, and it should make it clear on the web site. Likewise TV, it's nice to be able to chill out for an hour and grab a bit of telly, in 90% of 4* hotels there's a good selection of channels, not just the news in English, not here, it's the news or nothing. The minibar, I'm no great drinker, but again I expect a mini bar to have drinks in it, not this one, you have to get your own, the fridge is in place, just empty - not good enough. And last but by no means least, breakfast, 19 Euros, come on. Clearly they have a problem with people using the minibars and not paying hence the lack of drinks, but they then charge a huge amount for breakfast, but half the time no one actually knows who's had it. We were asked for our room number once on four days.
Bit of management required I think.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 21, 2012
Dear DroitwichCaffrey,

Thank you very much for your detailed comments on Tripadvisor. These are very usefull for us because we want to know how our guests experience the stay with us so that we can improove our services

I hope you will visist us again the next time you are in Munich.

Yours Sven L. - General Manager.
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New York, USA
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 12, 2012

The property is as advertised, and experienced elsewhere in the world. It is a Four Points by Sheraton standard hotel. It was comfortable and safe, with the staff friendly enough. I left something in the room and returned five days later and it was returned to me. I appreciated that very much. The wireless internet was very weak on the fifth floor and third floor. The balconies that open up to the street don't really look out onto anything particular, just a street on the outside of the central city. The key is to walk to the rail and take the train into the main area of town. Modern and clean, with TV audio played in the bathrooms. Interesting.

Room Tip: If you plan on using the wireless, ask for where they know the signal strength is the best. It was q...
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, General Manager at Four Points by Sheraton Munchen Central, responded to this review, November 13, 2012
Dear Jdoggings,


thank you very much for taking the time to write your positive comments on Tripadvisor.

I am very happy to read that your stay was satisfactory and that you got your left items back when you returned.

I hope you will stay with us again the next time you are in Munich.

Yours
Sven L. - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
東京
Level Contributor
239 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed November 2, 2012

It is located just a few minutes walk from subway station. it took a while to check in as the reception area is not so spacious and not many staff attended. I think public space of ground floor is bit too tight compared to the guest room capacity. However the room was comfortable and clean.

Room Tip: Not face to the main road.
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 6, 2012
Dear Masaofc,

Thank you very much for staying with us and taking the valuable time to share your experience with other Tripadvisor user.

I hope you enjoyed your stay although it took a bit to check in. I will speak with my staff in order to avoid such situations .

I hope to welcoming you again.

Yours
Sven L.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 20, 2012

We found that to be a mix of good and bad. Being able to just drop by and walk thru the Oktoberfest without walking far or taking the metro was a big plus, but then if we weren't enjoying Oktoberfest, we had to deal with the hordes of people in all stages of sobriety when heading back to the hotel. Also, a pretty decent trek to Marienplatz which kind of served as a home base for us for the Mike's Bike Tour, central market, and other sightseeing.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 6, 2012
Dear Tracy,

thank you very much for staying at the Four Points by Sheraton munich Central and taking the time to write a review on Tripadvisor.

I hope you enjoyed your stay and Oktoberfest. Due to the very close location of the hotel to the Oktoberfest it is quite busy during that time off year in the area. Please be assured that is more quiet in the " Oktoberfest-free" months.

I hope you will be back the next time you come to Munich.

Yours
Sven L.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blue Bell, Pennsylvania
Level Contributor
377 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
5 of 5 stars Reviewed October 18, 2012

In a city like Munich, there are a ton of hotel options for visitors. We decided to go with the Four Points by Sheraton München Central for a 5 nights stay and we were quite happy with our choice. We found both the front desk staff, as well as the bartending staff, to be quite friendly and informative with any questions we had.

While there is a significant charge for accessing WiFi in your room, there is free access for all guests in the lobby/bar area. While the speed isn't ideal, it's good enough for doing most online activities. There is also one socket in this area under the main bench if you need to power up.

The room we had was pretty spacious for a European hotel. It was very clean and comfortable and the housekeeping staff did an excellent job each day. There is also a safe included in the room, which is a nice benefit for those travelling with valuables.

We skipped the breakfast while here since they were asking 12 Euros/Person each morning for it, while you can find better choices much cheaper only a block or two away.

The location of the hotel is ideal as it is right near the S-Bahn stop for Hackerbrücke (about a 5 minute walk). This made it easy to get around Munich via train while we were here. Also, if you are coming for Oktoberfest, the field that it is held in is also just a 5 minute walk from the hotel, making this a perfect location for those celebrating in the festivities. Also, if you're ever in need of a cab, there is a taxi stand waiting right outside of the hotel.

We would definitely recommend this hotel to all travelers spending time in Munich.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven L, Manager at Four Points by Sheraton Munchen Central, responded to this review, November 6, 2012
Dear GNRMatt

Thank you very much for taking the time to write your very nice comments in Tripadvisor.

It is very important to us that our guest feel comfortable and " at home". Additionally it is very important to us, that our guests share their experience with other users.

I hope you will be our guest again the next time your travel plans bring you to Munich.

Yours
Sven L.
General Manager
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Additional Information about Four Points by Sheraton Munchen Central

Address: Schwanthalerstrasse 111, 80339 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#35 Luxury Hotel in Munich
#50 Romantic Hotel in Munich
#60 Business Hotel in Munich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Munchen Central 4*
Number of rooms: 102
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Also Known As:
Four Points By Sheraton Munchen Central Hotel Munich
4 Points By Sheraton Munchen Central
Four Points Munchen Central
Four Points Munich
Sheraton Munich
Munich Four Points
Munich Sheraton

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