We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel!” 4 of 5 stars
Review of Mercure Munchen Ost-Messe

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Mercure Munchen Ost-Messe to your Saves list
Mercure Munchen Ost-Messe
3.5 of 5 Hotel   |   Kronstadter Strasse 12, 81677 Munich, Bavaria, Germany (Formerly Comfort Hotel München Ost)   |  
Hotel amenities
Ranked #104 of 385 Hotels in Munich
Certificate of Excellence 2014
Varazdin, Croatia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Nice hotel!”
4 of 5 stars Reviewed February 23, 2014

Very nice hotel, suitable for buissnes. The staff very friendly, loved the free internet access and the breakfast! Few minutes with the bus to the centre of the city :) The rooms are very clean, comfortly and lovely. In the room you get a water cooker, some tea and coffee to use while in the room.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael O, Director of Sales at Mercure Munchen Ost-Messe, responded to this review, February 25, 2014
Dear CroatiaGirl,

thank you for taking the time to fill out our online survey with such positive feedback! We have shared your comments with our staff, and we join in thanking you for your kind words We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

the Team from Comfort Hotel Munich East
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

202 reviews from our community

Traveler rating
    55
    111
    29
    6
    1
See reviews for
30
68
9
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brasov, Romania
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 6, 2014

It is a very nice hotel even though it has 2 buildings (one 3 star hotel and one 4 star hotel). The parking is with fee and is a kind of underground but it is ok. The breakfast is great. The rooms are clean and with modern furniture. it is not in the center of the town and I might say that it is far away but it is a hotel that I would recommend.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael O, Director of Sales at Mercure Munchen Ost-Messe, responded to this review, February 10, 2014
Dear Radu,

We would like to thank you for taking the time to complete our online survey with the positive feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

The team from the Comfort Hotel Munich East (3 stars superior) look forward to seeing you in the future

Kind regards

The Comfort Hotel Munich East team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 30, 2013

We have been to Munich five times and have stayed at this hotel every time. Excellent price and we get an early booking discount.
The rooms are spotlessly clean, beds are comfortable, linen automatically changed every three days, more often on request. There's an in-room safe, TV, telephone. The bathroom is well lit, spotlessly clean and there are complementary toiletries. Free internet in the lobby.
Every member of staff if polite, friendly and helpful and English is widely spoken.
Breakfast is included in the room rate. The buffet is well stocked with a range of hot and cold food, a selection of teas and coffee and juices. The varieties of bread are delicious and always very fresh. The buffet is constantly topped up and staff are very attentive, keeping all surfaces spotlessly clean.
It's in a quiet location out of the city centre, a couple of minutes walk from the bus - service every 20 minutes.
Next time we are in Munich we won't bother shopping around for a hotel, we'll automatically book this one.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael O, Sales Executive at Mercure Munchen Ost-Messe, responded to this review, November 6, 2013
Dear Jan C,
Thank you for taking the time to fill out the online survey with such positive feedback! We have shared your comments with our hotel staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Kind Regards,

Linda Ziegler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 4, 2013

Hotel is in a business area, not good for vacationers. The bar tender "Hi" was very nice but the evening manager was very rude to us over something very trivial. Hotel is too far from everything to walk anywhere but there are taxis outside. It'll cost approx 15 euros to get to the city centre. I would not stay here again.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Top Contributor
204 reviews 204 reviews
53 hotel reviews
Reviews in 48 cities Reviews in 48 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed September 21, 2013

As my company has company agreements with two other hotels closer to the subsidiary, but one of which is permanently overbooked and the other is awful, I had to look for an alternative in Munich's east. And it is my third or fourth time here and I still like it very much. The rooms are clean, big , with modern interior design, well equipped; the staff is very friendly and competent; parking is available either outside or in the garage; and this hotel has an excellent breakfast, really good coffee (despite the fact that it comes from a WMF machine); I had a huge LED TV in my room (approx. 50") with a great picture!

Room Tip: book online and way in advance because this hotel is popular!
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael O, Director of Sales at Mercure Munchen Ost-Messe, responded to this review, October 17, 2013
Dear Gregor W.,

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.


Kind Regards,

Michael Oswald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 23, 2013

Good bed, nice rooms but limited room service. It is far from the city center. There is a taxi stand just in front of the hotel. Not very helpful staff. The bathroom is not great. Very poor air conditioning system.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael O, Sales Executive at Mercure Munchen Ost-Messe, responded to this review, July 31, 2013
Dear Ssooryaa,

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Linda Ziegler
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint-Genis-Pouilly, France
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 16, 2013

I will describe the bad and the good aspects:

Bad:
- curtains not efficient enough to make the room dark. In the summer, starting from around 5 am, there is so much sunlight in the room that it's almost impossible to sleep
- the temperature of the water in the shower was not constant, very difficult to have a relaxing shower

Good:
-very clean, comfortable, modern rooms
- free wifi
- even if it's quite far from the city center, the bus stop is near, and you can reach the center in 20 minutes

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael O, Sales Executive at Mercure Munchen Ost-Messe, responded to this review, July 31, 2013
Dear m_chiorboli,

We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Linda Ziegler
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mercure Munchen Ost-Messe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Munchen Ost-Messe

Address: Kronstadter Strasse 12, 81677 Munich, Bavaria, Germany (Formerly Comfort Hotel München Ost)
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#7 Best Value Hotel in Munich
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Munchen Ost-Messe 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Hotels.com, EasyToBook, HotelTravel.com and ACCOR so you can book your Mercure Munchen Ost-Messe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Munich
Comfort Inn Munich

Owners: What's your side of the story?

If you own or manage Mercure Munchen Ost-Messe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.