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“Somethings could improve...” 4 of 5 stars
Review of Holiday Inn Munich - City Centre

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Holiday Inn Munich - City Centre
4.0 of 5 Hotel   |   Hochstrasse 3, 81669 Munich, Bavaria, Germany   |  
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Ranked #76 of 385 Hotels in Munich
Lisbon, Portugal
Top Contributor
293 reviews 293 reviews
79 hotel reviews
Reviews in 63 cities Reviews in 63 cities
124 helpful votes 124 helpful votes
“Somethings could improve...”
4 of 5 stars Reviewed October 23, 2012

The rooms were nice, clean and confortable (german style). It's a quite big hotel, so breakfast room could be quite full during weekends.
S-Bahn is quite close and you can even walk to the centre.
Swimming pool was nice.
Prices for internet were quite high.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,537 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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Coventry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 19, 2012

We stayed here just two nights for the beer festival on our way to Zurich. It was very busy, but the staff found time for everyone. It has a very convenient location for the old town and is so close to the station it makes getting around Munich very easy.
Even though the hotel was full the reception and bar staff made us feel welcome and valued guests. This is so important to people like us who spend so much of our lives in hotels.
we will use this hotel again if we are in Munich.
There were several people complaining about the noise around the bar while we were there, what did they expect, it was the last weekend of the beer festival. perhaps they had never heard of Munich's world famous Oktoberfest.

Room Tip: Don't stay here during the beer festival if you expect the bar to be quiet and cosy
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Guest_Relation, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, October 22, 2012
Dear Chris B,

Thank you very much for your recommendation in Trip Advisor!
It is excellent that you enjoyed your stay so much. Your words encourage us to keep our service on a high level.
We look forward to welcoming you once again to Munich and to our hotel.

Kind regards,

Julia
Guest Relation Manager
Holiday Inn Munich City Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, NY
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 15, 2012

This was our first trip to Munich so we wanted to be near the city center. Upon checking in and meeting Arjeta at the front desk our stay was off to a great start. She was so friendly and helpful and went out of her way to make sure we were taken care of. Not only did she help store our bags till our room was ready but she accompanied us to the dining room so we may get something to eat as we just landed after a long flight. Because we were Platinum members she offered us a breakfast discount, and the breakfast at the restaurant was excellent! Everything we had was fresh and well prepared. I must add the concierge to this list. Ritu was very helpful with anything we needed to ask and did offer and recommend places to go, eat, directions etc. The bar staff was also very nice and friendly. Actually everyone we came across in the hotel was smiling. Kudos to the management. Our rooms although small were VERY clean and comfortable. Bed and pillows excellent as was the bathroom. The lobby was hopping as the bar was just in front and there were always people at tables enjoying refreshments. Walking the city was a breeze and the hotel is very convenient to the trains and shopping just downstairs. I highly recommend this hotel on a trip to Munich, especially during Octoberfest!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HI_Guest_Relation, Leiter Gästebetreuung at Holiday Inn Munich - City Centre, responded to this review, October 18, 2012
Dear johnfasc,

Thank you very much for your comments. We really enjoyed reading it.
I have forwarded your very friendly words to the hotel team and to the General Manager.
It is excellent that you enjoyed your stay so much and your words encourage us to keep our service on a high level.
We look forward to welcoming you once again to Munich and to our hotel.

Kind regards from Munich,

J.Hug
Guest Relation Manager
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Kelowna, Canada
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 14, 2012

We enjoyed a fantastic stay during the recent Oktoberfest at this well situated property. Modern, well appointed rooms that are slighty above the North American HI standard. The hotel had the feel of a professional conference/business hotel. Ideally situated and well marked from the Rosenheimer Metro station and adjoined to a underground mall which included a supermarket. Only 2 stops from the famed Marienplatz and a further transfer to Theresienweise Oktoberfest grounds make this a perfectly situated hotel for the first time visitor to Munich. As an added bonus, the Rosenheimer station allows you to hop on the S8 which runs directly to the airport

Room Tip: If you are travelling in a group of 2-5 people, be sure to take advantage of the partner tickets off...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Guest_Relation, Leiter Gästebetreuung at Holiday Inn Munich - City Centre, responded to this review, October 18, 2012
Dear Shaunr52,

Thank you very much for taking the time to write some comments about your stay at the Holiday Inn Munich City Centre.
It's nice to read that you enjoyed your stay so much.
We are looking forward to welcome you once again at Munich and at our hotel.

Kind regards,

Julia Hug
Guest Relation Manager
Holiday Inn Munich City Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Top Contributor
259 reviews 259 reviews
117 hotel reviews
Reviews in 49 cities Reviews in 49 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed October 14, 2012

The Holiday Inn Munich is a big Hotel right ouside the old town of Munich. Tons of tourists and business people lead to a very uncosy atmosphere - and the service is also not excellent. Breakfast: To many people, to less service. So ok, if you get it for a good price. If not, take another hotel

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review, November 1, 2012
Dear Reiseprofi_Wien,

Thank you for your recent stay with us and for taking the time to post a review of our property. I apologize you were not fully satisfied with your experience with us due to the poor service you received. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. We all hope that we will have the opportunity to host you again on a future visit.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Karen C
Case Manager
IHGCare
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Livermore, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2012

This is my second stay at this hotel. Both times the hotel has been an excellent choice for my family! Very elegant, great location within the city of Munich, access to the metro, and finally great service providing personnel. I always will speak strongly of this hotel as a place to stay when visiting the area. It is worth it!

I have not eaten at the hotel as I am in Munich and a short walk from the open air markets, cafes', and imbisses. The pool looks great as well, but again, have not tried it yet.

Room Tip: Both rooms i have stayed have been great!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI_Guest_Relation, Leiter Gästebetreuung at Holiday Inn Munich - City Centre, responded to this review, October 18, 2012
Dear AMapel,

Thank you very much for your feedback on trip advisor.
We highly appreciate you including the Holiday Inn Munich – City Centre in your travel plans.
It is our first goal to consistently provide superior service and accommodation.
We are happy to read that you enjoyed your stays at our hotel so much and look forward to welcoming you once again to Munich and to our hotel.
Thank you for your recommendation.

Kind regards,

Julia Hug
Guest Relation Manager
Holiday Inn Munich City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 8, 2012

Picked this hotel for location as it is directly accessible from subway station. Just a few subway stops from Octoberfest and/or downtown Munich. Nice lobby bar and restaurant. Rooms quite sufficient and quiet.

Room Tip: Priority Club floors offer no special amenities different than any other floors. Big hotel and room...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Munich - City Centre

Address: Hochstrasse 3, 81669 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Business Hotel in Munich
#48 Luxury Hotel in Munich
#52 Family Hotel in Munich
#65 Romantic Hotel in Munich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Munich - City Centre 4*
Number of rooms: 582
Official Description (provided by the hotel):
Welcome to the Holiday Inn Munich - City Centre! Just over a quarter mile from the Deutsches Museum, this hotel in Munich offers comfortable rooms. The S-Bahn Station 'Rosenheimer Platz'is only 55 yards away, just 2 stops from the 'Marienplatz'.Located in a shopping complex, the Holiday Inn Munich - City Centre has air-conditioned rooms with comfortable beds, pillow menu, a spacious desk, free Internet, satellite TV, minibar and and tea/coffee facilities. Please be aware that we are a non-Smoking Hotel! Bavarian and international specialties are served in Restaurant Grat³. Snacks and Cocktails are available in the stylish Bar and Lounge Hoch³. The front desk is open 24 hours a day. Computers in the business Center in the lobby provide free internet access.Covered parking spaces are available in the public garage in the same building complex(against extra charge. The Munich Central Station can be reached in 10 minutes by S-Bahn, Munich's Airport (Josef-Strauss Airport)in less than 40 minutes. ... more   less 
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Also Known As:
Holiday Inn Munich - City Centre Hotel Munich
Munich Holiday Inn

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