We stayed here because we are gold Hilton HHonors members and we could stay for free while on our honeymoon. After paying for the wedding we did not have much left in the budget for hotels, and as we were going to be at Oktoberfest most of the time anyway, we decided to stay here. The hotel was nothing to write home about in terms of the interior or rooms. The biggest benefit was that it was right above a subway, but it was in kind of a dead area in terms of walking around outside the hotel.
My biggest complaint however, is that even though I made my reservation with points, they charged by credit card $500 for a single night. I disputed the charge for months afterward, but they refused to honor the original reservation. This is not the first issue I've had with Hilton charging me inaccurately and then refusing to provide any recourse. Even if you are a loyal customer to the brand, when there is a dispute you have to deal with the individual hotel and the hotels have no incentive to provide decent customer service (because what is the liklihood that I'll be back in Munich any time soon). So, at this point, I'm going to cancel my Hilton credit card and get something with generic travel benefits, as it has been a financial loss to be a member of Hilton's loyalty program at this point.
- Official Description (provided by the hotel):
- The Hilton Munich City provides modern accomodation in the heart of Munich, with a direct train link to the aiport and the main station. The shopping mile at the Marienplatz ist just a ten minutes walk away. Business centre, 2 restaurants, café, bar, 24h gym, room service - the hotel offers the full range of services for the business and leisure guest. ... more less
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- Also Known As:
- Hilton Munich City Hotel Munich
- Munich Hilton