We have just returned from a five day stay at this lovely hotel. Perfect position close to Marienplatz, the wonderful open food market, the station, the Hop on Hop off bus, restaurants, shops (oh! the beautiful shops) and there is a hairdresser right over the road with English speaking staff. All the staff at the hotel were fantastic. At the end of our stay it felt as if this place was almost like "home". I originally found this hotel on Tripadvisor when it was ranked at #2. I do not understand why the slip in status to #12. The room was spacious and very clean. The amenities in the room very generous. The breakfast sumptuous. The bar full of activity and fun and with goods snacks available any time. Staff couldn't have been more friendly and helpful. Thanks Cortiina - we shall look forward to our return.