Pros: helpful staff, clean room, central location, relatively stylish and comfy, free wifi.
Cons: shockingly noisy
This is tough. The hotel is excellent but I cannot give it that rating. The staff was very friendly and quite helpful. We had two rooms in the "annex'" which is a separate adjoining building that contains four rooms, as well as some unrelated business space. Thus, getting from the street to the rooms was kind of odd (either direct entry from the street or through some of the back corridors of the hotel). The front room was very nice indeed -- quite large, big comfortable bed and a bathroom with heated floors. The rear room was also comfortable, but very oddly laid out - kind of L shaped, with the door at the angle which, when opened, cut off the two halves of the room. Nonetheless, if that was all, it would rate four stars (overall quite good, with a couple of oddities). But the noise in the front was just dreadful. There is a bar just across the street called the Rock Box and another right under the room called Americano. Right under the windows of the room are benches. People leave the bars to sit on the benches and smoke. Drunken 20 year olds would sit on the benches and scream (no exaggeration) at each other. Until 2:45 am. Every night. Despite two rows (!) of double paned windows in the room, it was shockingly loud. I can only imagine what it would be like in the summer when you need open windows. The back room, facing the hotel courtyard, was quiet. I admit I did not ask to change rooms, which I certainly should have done. But I cannot have been the first to have this issue. Lest you believe that it won't happen to you, from what I can tell, there is also a bar on the front side of the hotel, so I am going to imagine it is no better there either, Courtyard facing room is your only option...but in warm weather it appears that the hotel bar has a seating area out there, so my guess is that it is noisy there in the summer months. Alas, despite a central location, nice rooms and a helpful staff, I won't stay there next time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 4, 2013
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thank your very much for your feedback and the time you took to share your impressions on tripadvisor.com.
In this area many “places-to-be” a settled like restaurants and bars, so it happens to be very crowed on the weekend and disturbance cannot be avoided at all times. But we also have rooms with view to the cortyard which are more quiet. For the next time just let us know that you prefer a quiet room and we will block a room for you.
We thank you for your positive comments on our service staff and clean rooms. We hope to welcome you back in the not too distant future. Please feel free to contact me directly for any future reservation so I may personally look after your booking
With best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.