Well unless you work for Aldi you may as well forget any customer service, we arrived after a 400 km road trip looking for a nice stay. Sorry restaurant classed due to big Audi group, you can eat in the bar, so Burger it was virtually kneeling on the floor on the lower table to can imagine. Every time I spoke with a member of the staff, it was are you with Aldi, I replied No, they replied - GRUNT.... Was asked at reception if my stay was good, I said NO she said, Nothing, I said why ask if it was good if you don't want to hear that it was not, silence. Everything was too much trouble, we asked if as the bar was busy and the restaurant closed if we can eat in the Executive Laounge, as we had access to this area, - NO, Dint do that , can't do this, NO NO NO, they hate you here if you don't work for Audi. This is not a cheap hotel, I expect a lot more. PS the beds are the bardes most uncomfortable beds i the world ever and the pillows are Square! Square and the softest pillows in the world, no one here cares at all.
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- Also Known As:
- Novotel Muenchen Airport Hotel Schwaig b. Nuernberg